Insightful Information Technology Manager with years of IT leadership experience including oversight of infrastructure, application support and security services. Dedicated to customer satisfaction with focused delivery of technical solutions. Proven leader in directing operations, maintenance and support of complex systems. Develops creative business solutions, leveraging diverse methodologies and delivering engineering solutions for leading organizations. Highly adept in request for proposal development, technology needs assessments and staff training.
Overview
13
13
years of professional experience
3
3
Languages
Work History
IT Head
Druvaa Consulting Corp
Hyderabad
08.2019 - Current
Automated the work process for different companies by studying their data and identifying different data points thus helping them to minimise their operational and many other losses.
Generated process models illustrating automation engineering progress, specifications and details.
Collaborated with systems engineers and customers to determine machine requirements and develop specifications for user interface, machine functions and quality control to deliver reliable automation systems.
Identified issues, analyzed information and provided solutions to problems.
Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Led projects and analyzed data to identify opportunities for improvement.
Improved operations through consistent hard work and dedication.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Presented reports to clients and teammates regarding project progress and results.
Monitored and controlled data upload, checking for successful data import and quality.
Employed data mining techniques to identify business opportunities.
Chief Information Officer
Yellows & Greens Agrifresh Pvt Ltd
Hyderabad
01.2016 - 06.2019
Drafted all the end to end IT requirements for Manakuragayalu Project.
Worked as a group CIO for Prasad Group and Y&G.
Researched new technologies and chose best options for company priorities and cost-effectiveness.
Devised and wrote corporate technology procedures, modifying security policies for each worker level.
Configured and implemented IT initiatives to produce measurable business value.
Developed and led large-scale technology initiatives for long-term strategic plans and solutions.
Trained staff members on computer use and updated systems.
Searched for and approved purchases of new equipment.
Worked closely with vendors and technology partners on integrations, infrastructure and enterprise solutions.
Built IT infrastructure to support key business strategies and evolving processes.
Designed internal dashboard for at-a-glance system and project status reporting.
Resolved workflow issues to optimize team productivity and improve delivery times.
Analyzed financial investment in IT systems, potential return on investment and impact on productivity.
IT Manager
Manavi Technologies
Hyderabad
08.2008 - 12.2015
Documented software development methodologies in technical manuals to be used by IT personnel in future projects.
Evaluated project requirements and specifications and developed software applications that surpassed client expectations.
Guaranteed successful technical upgrade projects for clients by collaborating with developers for integrations.
Developed clear specifications for project plans using customer requirements.
Discussed project progress with customers, collected feedback on different stages and directly addressed concerns.
Created service level agreement for IT operational functions and help desk operations.
Contributed ideas and suggestions in team meetings and delivered updates on deadlines, designs and enhancements.
Led team for software engineering services and supported key clients in development efforts, establishing standards, determining specifications and creating Service and Operational Level Agreements (SLA) and (OLA).
Developed and implemented policies, procedures, training and development for network resource administration, appropriate use and disaster recovery.
Contributed to project cost estimates and budgets based on assessment of client needs.
Implemented and managed operating systems and software, security systems and intrusion detection systems.
Planned and developed interfaces that simplified overall management and offered ease of use.
Collaborated with fellow engineers to evaluate software and hardware interfaces.