CAREER SUMMARY Banking professional with unique regulatory and operations skills seeking to add value to financial & investment organizations
Overview
4
4
years of professional experience
Work History
Personal Banker | Deputy Manager
HDFC Bank at Teen Hath, RBB
08.2022 - Current
Engaged in the delivery of financial products and services to clients
Responsible for cross-selling & enhancing relationships with existing customers structured bundled offering of Products and Services to the customer within the defined timeline
Resolving all complaints received (self, branch, other units) within the stipulated TATs
Responsible for setting up the workflow process for banking operations, and for taking necessary measures to provide the needed support for smooth operations
Ensure certification of documentation required for opening and maintaining customer accounts
Monitor daily operations to ensure a free-flow process, and supervise the execution of daily tasks
Audit Assistant ( Banking )
M.M. NISSIM & CO LLP
08.2019 - 06.2021
Responsible for handling business banking loans file audit and raising observations to the respective authority
Co-Ordination With business units for resolution of queries
To assist in conducting the bank audit of multinational and Pvt banks
Ensure adherence to audit scope and timelines
Checking records, verification of documents, and online records as per checklist or oral instruction
Verifying property and Loan Documents
Post report completion of forms
Identifying and Highlighting Critical Issues which require senior involvement
Responsible for coordination with different stakeholder for resolution and complete audit within TAT
Trainee ( OJT )
RBB, MG Road Ghatkopar Branch
12.2021 - 06.2022
Acquisition of new customers through direct sales and service to the customer
Acquiring Customers for Accounts, Term Deposits, Retail assets, and other multi products
Ensure Customer-centric operations with facilitated adherence to quality compliance and procedures
Planning every day to generate new prospects and follow the old clients
Giving service to existing clients and intimate new product updates for existing clients
Co-ordinate with different departments for seamless processing and cross-sell of the various products & services of the Bank
Gathering market and customer information
Resolve any objections with a view to getting the customer happy with suitable solutions
Education
PG Diploma - Sales and Relationship Banking
Manipal Global Academy of BFSI
2022
M.Com - undefined
Mulund College of Commerce, Mumbai University
2021
B. Com - undefined
Mulund College of Commerce, Mumbai University
2019
CERTIFICATION AND ACHIEVEMENTS
Qualified HDFC MDRT (Million Dollar Round Table) for life insurance, February 2023
Completed IRDA certification for corporate insurance agents
Completed NISM Series V-A: Mutual Fund Distributors Certification
Acting Clinical Nurse Manager: Kingsley Base at Silverchain Hospital at The Home (HATH)Acting Clinical Nurse Manager: Kingsley Base at Silverchain Hospital at The Home (HATH)