Vivek Sharma
DELHI
Summary
- To join an organization that provides a platform to work in a creative and challenging environment, enabling utilization of my skills, abilities, innovative ideas, and dedication to performance
- Quick learner with the ability to grasp new concepts & technologies in a short time.
- Strong communication and people-management skills.
- Self-motivated, hardworking, and goal-oriented.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Deputy Manager (Working Capital EEG)
HDFC Bank Ltd.
01.2025 - Current
- To achieve overall business targets on volumes and profitability for EEG customers.
- To regularly interact with the branches for lead generation for EEG, updates on the leads in CRM, ensuring conversions and following complete lead conversion process.
- These calls should be updated in the CRM systems for future guidance and monitoring of accounts and also to assign tasks & leads to other departments.
- Monthly review to be done with various product groups and supervisors who support the RM's portfolio (plan Vs achievement) and other cross function teams to ensure better product penetration.
- Improvement on yield for the Bank so that the Portfolio has a strong Return on capital at RM portfolio level.
- Documentation pre-disbursement (Doc collection, legal & TSR, Valuation etc.) and post disbursement sign off from customers, including deferral closure.
- Customer relationship management
- Relationship building with both internal and external customer of the RM. Client satisfaction and taking care of all banking needs of the customer.
- Preparation of customer profiling sheet and identifying cross sell and revenue increasing opportunities.
- CAM Preparation & query resolution.
- Customer negotiation on rates and other issues relating to charges.
- Daily servicing of customer w.r.t. Cheque referrals, customer queries related to Banking, Issuance of Cheque books, managing cash deposition / withdrawal issues, solvency certificates, Trade & Fx transaction, etc.
- To make sure high level of client satisfaction.
- Coordinating with internal and external stakeholders
- Co-ordination with credit for CAM approval, deferral waiver / extension & other customer requirements like Buyers credit, TOD's.
- Co-ordination with local Ops for disbursements, TOD limits setting, submission of Stock Statement.
- Coordinating with trade desk and customer for smooth LC/BG issuance, and for import / export payment, BG invocation,
- Ensuring Compliance and Health check of portfolio
- Portfolio review and remedial management which includes managing exits, line reductions, recovery and restructuring of exposures. Management of stress and critical accounts.
- Also ensuring completion of Housekeeping pendencies including CAM renewals, deferral closure, call memos, stock statements, insurance renewals, Plant visit, Site visit etc.
Relationship Manager Grade DM1 (Working Capital)
ICICI Bank Ltd.
01.2023 - 03.2024
Business Development Associate
Byju's
06.2022 - 08.2022
Sr. Collection Officer
HDB Financial Services
11.2019 - 02.2021
Relationship Executive
Shree Ram Transport Finance
03.2018 - 08.2018
Education
MBA - Finance
Jiwaji University
01-2018
BBA - Finance
Jiwaji University
01-2015
Skills
- Quick learner
- Strong communication skills
- People-management skills
- Self-motivated
- Hardworking
- Goal-oriented
Certification
Debt Recovery Agent - IIBF Mumbai
Languages
Hindi
English
Hobbies and Interests
- Music
- Travelling
- Interacting with people
Disclaimer
I hereby declare that the information provided above is true and correct to the best of my knowledge.
Personal Information
- Father's Name: Ramesh Chandra Sharma
- Mother's Name: Sushma Sharma
Timeline
Deputy Manager (Working Capital EEG)
HDFC Bank Ltd.
01.2025 - Current
Relationship Manager Grade DM1 (Working Capital)
ICICI Bank Ltd.
01.2023 - 03.2024
Business Development Associate
Byju's
06.2022 - 08.2022
Sr. Collection Officer
HDB Financial Services
11.2019 - 02.2021
Relationship Executive
Shree Ram Transport Finance
03.2018 - 08.2018
MBA - Finance
Jiwaji University
BBA - Finance
Jiwaji University