Vivian Xavier
Mumbai
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Admission Counsellor
UpGrad Education
Mumbai
09.2023 - Current
- Guided prospective students through the admission process, providing information on programs, requirements, and deadlines.
- Evaluated applications and made admission decisions in accordance with institutional policies
- Conducted information sessions, video presentation calls, existing learners conference calls to attract prospective students.
- Built and maintained relationships with high schools, community colleges, and educational organizations to enhance recruitment efforts.
- Collaborated with financial aid, academic advising, and other departments to support admitted students during the enrollment process.
- Utilized data management systems to track applicant information and analyze enrollment trends.
Senior Program Advisor
Emeritus
Mumbai
07.2021 - 04.2023
- Provided support and guidance to students experiencing academic and personal troubles.
Senior Sales Manager
Whitehat Junior
Mumbai
04.2020 - 07.2021
- Assisted students from the age of 6-18 years with detail counseling on coding and programming skill development.
Program Advisor
Erulearning Solution Pvt. ltd
Mumbai
10.2018 - 03.2020
- Advised students of Certificate/Post Graduate Diploma-specific programs and procedures.
Recovery Specialist
Altisource Business Solutions Pvt Ltd
Mumbai
12.2017 - 10.2018
- Portfolio manager for a key Collection Agency servicing US market.
Loan Auditor
Bank Of America
Mumbai
03.2010 - 12.2016
- Auditing Loans for clients with regards to Loan Modifications.
Residential Sales Consultant
Ocwen Financial Solutions Pvt Ltd
06.2005 - 08.2009
- Managing Portfolio of 150+ properties on monthly basis.
Education
Bachelor of Arts (T.Y.B.A) -
University Of Mumbai
05.2018
Diploma in Hotel Management -
St Andrews College
05.2002
Higher Secondary Certificate -
St Mary's Juniors College
05.1999
Skills
- Adaptability
- Computer Skills
- CRM Tool Skills
- Effective Time Management
- Ability to Work Under Pressure
- Communication Skills
- Customer Relations
- Management Skills
- Organizational Skills
- Collaboration & Teamwork
Details
B1 103 Sai Shrusthi Apts, Sai Complex, Near Joggers Park, Above Daikin Showroom, Mumbai, 401107, 91-7977467395, xavviv1981@gmail.com, Indian, 10/21/81
Languages
- English
- Hindi
Hobbies and Interests
- Listening to Music
- Reading
- Movies & Concerts
- Sports - Cricket, Football & Table Tennis
References
References available upon request.
Timeline
Admission Counsellor
UpGrad Education
09.2023 - Current
Senior Program Advisor
Emeritus
07.2021 - 04.2023
Senior Sales Manager
Whitehat Junior
04.2020 - 07.2021
Program Advisor
Erulearning Solution Pvt. ltd
10.2018 - 03.2020
Recovery Specialist
Altisource Business Solutions Pvt Ltd
12.2017 - 10.2018
Loan Auditor
Bank Of America
03.2010 - 12.2016
Residential Sales Consultant
Ocwen Financial Solutions Pvt Ltd
06.2005 - 08.2009
Bachelor of Arts (T.Y.B.A) -
University Of Mumbai
Diploma in Hotel Management -
St Andrews College
Higher Secondary Certificate -
St Mary's Juniors College
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