Having 2+ years of experience in software testing. Extensive experience in manual and automation testing of web and mobile testing. Expertise in test planning, test schedule, Test reporting for all types of test assignments.
CENGAGE SALESFORCE
Cengage Salesforce, Enterprise, The project aims to revolutionize Cengage's sales and Service operations by integrating Salesforce, a leading customer relationship management (CRM) platform. Leveraging the insights gained from previous interactions, this project endeavors to streamline sales processes, improve customer engagement, and optimize sales team performance. Through this integration, Cengage seeks to enhance its competitive edge in the dynamic educational publishing industry.
CENGAGE COMMUNTIY:
Cengage Community website serves as a hub for learning, collaboration, and support!
Community website lets you as a student buy and join courses from the digital library, upgrade or extend your subscription, and sign up for more courses. If you're a teacher, you can join Cengage, share your knowledge by writing blogs or uploading videos, and connect with students. If you have any issues with your account, both students and teachers can log a ticket for help. You can get your questions answered via email or phone. Plus, you can chat with a live agent or chatbot for assistance.