VRAJ MODHIYA
Dahod,Gujarat
Summary
Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Support Division
Forbes Marshall Pvt Ltd(DGD Enterprises)
Hyderabad
10.2023 - Current
- Provided technical support for customers on site or remotely via phone or email.
- Collaborated closely with other departments such as sales, marketing and engineering.
- Analysed complex problems and identified root causes of system failures.
- Hands on experience on analysers, flow meters, control valves, ETP analysers.
Internship
Panchamahal Dairy
Godhra,Gujarat
01.2023 - 04.2023
- Performed preventive maintenance on instrumentation equipment.
- Inspected and tested instrumentation systems to ensure proper functioning.
- Analyzed test results from various sensors and developed recommendations for improving system operations.
- Developed standard operating procedures for calibrating instruments.
Education
B.E - Instrumentation And Control 7.66 CGPA
Government Engineering College
Gandhinagar,Gujarat05-2023
12th Grade - Science 61.69%
New Leap International Junior Science College
Modasa,Gujarat04-2019
10th Grade - 8.6 CGPA
Jawahar Navodaya Vidyalaya
Dahod,Gujarat04-2017
Skills
- Customer service excellence
- Technical Troubleshooting
- Appointment Scheduling
- Complaint Handling
- Technical Support
- Maintain Relationship
Certification
- Internship at Panchmahal dairy (Amul) Godhra in Process Instrumentation
- Service Engineer (Forbes Marshall Pvt Ltd)
Timeline
Customer Support Division
Forbes Marshall Pvt Ltd(DGD Enterprises)
10.2023 - Current
Internship
Panchamahal Dairy
01.2023 - 04.2023
B.E - Instrumentation And Control 7.66 CGPA
Government Engineering College
12th Grade - Science 61.69%
New Leap International Junior Science College
10th Grade - 8.6 CGPA
Jawahar Navodaya Vidyalaya
Similar Profiles
APEKSHIT MOREAPEKSHIT MORE
Purchase Engineer at FORBES MARSHALL PVT. LTDPurchase Engineer at FORBES MARSHALL PVT. LTD
BHASKER NEELALIBHASKER NEELALI
Strategic Sourcing Specialist at Forbes Marshall (Hyd) Pvt. LtdStrategic Sourcing Specialist at Forbes Marshall (Hyd) Pvt. Ltd
Lakshmikanth SubramoniamLakshmikanth Subramoniam
Instrumentation Quality Engineer at Forbes Marshall India (Pvt) LtdInstrumentation Quality Engineer at Forbes Marshall India (Pvt) Ltd