VRUSHLAI GHUGE
THANE,MH
Summary
Dynamic Program Director with expertise in leadership, project management, and agile methodologies. Proven track record in driving successful project execution and delivering large-scale initiatives that align with strategic goals.
Overview
25
25
years of professional experience
Work History
Program Director
Tata Consultancy Services (Client - State Bank of India – SBI YONO 2.0)
THANE, MH
02.2025 - Current
- Spearheaded end-to-end delivery governance for SBI YONO 2.0, a large-scale digital banking platform.
- Managed cross-functional teams and vendors throughout application development, integration, testing, and deployment phases.
- Oversaw release planning, dependency tracking, cutover strategy, and production deployments to eliminate critical defects.
- Served as primary liaison among business stakeholders, technology teams, vendors, and senior leadership.
- Developed program plans aligned with client requirements and project goals.
- Coordinated cross-functional teams to ensure smooth project execution.
- Coordinated with program managers and other stakeholders to create detailed implementation plans, milestones and risk mitigation protocols.
Program Manager / Quality Control Head
Tata Consultancy Services (Client - Vodafone Idea Limited)
THANE,MH
01.2024 - 02.2025
- Managed multiple change requests and enhancements, adhering to KPI, SLA, and TAT targets.
- Led quality governance and root cause analysis on high-priority defects to drive continuous improvement.
- Prepared Monthly Status Review decks and executive dashboards to present project updates.
- Identified delivery risks proactively, ensuring smooth deployments through effective risk management.
- Coordinated project timelines and deliverables for Vodafone Idea initiatives, maintaining alignment with objectives.
- Developed comprehensive project plans, monitored progress, and addressed risks throughout execution.
- Facilitated regular meetings with team members to review progress and resolve emerging issues.
- Communicated consistently with external partners to align strategies and achieve mutual goals.
Scrum Master
Tata Consultancy Services (Client - Citi Bank)
THANE MH
01.2022 - 02.2024
- Facilitated agile delivery across multiple sprints and releases, ensuring predictable outcomes.
- Implemented Agile methodologies to enhance team workflow and efficiency.
- Monitored project progress through regular backlog grooming and sprint reviews.
- Coached teams on Agile best practices to improve stakeholder transparency.
- Tracked sprint performance metrics, identifying improvement areas for future iterations.
- Removed impediments, maximizing productivity and protecting team members from interruptions.
- Collaborated with project owners to prioritize feature development based on business needs.
- Worked closely with senior management during strategic planning for upcoming releases.
Program Manager
Tata Consultancy Services (Client - Tata Motor Finance)
THANE, MH
01.2020 - 02.2022
- Led TMF Web & Mobility initiatives from development to production, ensuring timely delivery.
- Controlled project budgets, schedules, and dependencies for successful execution of enhancements.
- Monitored progress and proactively identified potential risks to mitigate project delays.
- Developed comprehensive project plans while setting objectives and tracking milestones.
- Communicated with external partners to align strategies and achieve project goals.
- Guided team members to meet targets within established deadlines, enhancing overall performance.
- Prioritized tasks effectively while managing multiple projects simultaneously.
- Collaborated with departments on technical support and cost proposal development.
Project Manager
Tata Consultancy Services (Client - MP RAPDRP)
THANE, MH
01.2018 - 02.2020
- Coordinated requirement gathering with multiple government entities to align project objectives.
- Performed impact analysis, documentation, and prioritization to streamline execution.
- Led project planning and delivery for client engagement with MP RAPDRP.
- Managed stakeholder communications to maintain clarity and transparency throughout projects.
- Facilitated workshops and meetings to gather input from clients and stakeholders.
- Implemented process improvements to optimize project delivery methodologies.
- Monitored project progress to ensure timely delivery of quality deliverables.
- Identified risks for each project and developed effective mitigation strategies.
Technical Leader
Tata Consultancy Services (Client - TCS BaNCS – Security Trading Platform (EIBS))
THANE, MH
01.2014 - 02.2016
- Led enterprise brokerage solutions for clients including HDFC Securities and Citi Group.
- Managed requirement analysis, task allocation, deployments, and client interactions efficiently.
- Served as primary contact for production and customer coordination efforts.
- Collaborated with cross-functional teams to enhance system performance and reliability.
- Designed and implemented best practices for software development lifecycle management.
- Conducted thorough code reviews to ensure compliance with quality and security protocols.
- Streamlined integration processes between system components and third-party services.
- Analyzed customer feedback to identify improvement areas in existing products.
Project Leader
Oracle Financial Services Software Ltd (i-flex)
THANE, MH
01.2012 - 02.2014
- Coordinated project timelines and resources for software development initiatives.
- Managed stakeholder communications throughout project lifecycles and updates.
- Facilitated training sessions for end-users on software functionalities.
- Oversaw quality assurance processes to ensure adherence to project standards.
- Resolved project-related issues through strategic problem-solving methods.
- Collaborated with vendors to procure materials essential for project success.
- Analyzed customer feedback to pinpoint areas for product improvement.
- Created reports detailing project milestones, completed tasks, and budget expenditures.
Team Member
Epoch Technologies Pvt. Ltd.
THANE, MH
01.2001 - 02.2009
- Maximized productivity and efficiency through collaboration with team members.
- Ensured high standards of workplace cleanliness around equipment to promote safety.
Education
Bachelor of Engineering – Computer Science (2002)
Vivekanand Education Society’s Institute of Techno
Mumbai01-1998
Skills
- Program governance
- Release planning
- Risk management
- Agile methodologies
- Stakeholder engagement
- Quality assurance
Timeline
Program Director
Tata Consultancy Services (Client - State Bank of India – SBI YONO 2.0)
02.2025 - Current
Program Manager / Quality Control Head
Tata Consultancy Services (Client - Vodafone Idea Limited)
01.2024 - 02.2025
Scrum Master
Tata Consultancy Services (Client - Citi Bank)
01.2022 - 02.2024
Program Manager
Tata Consultancy Services (Client - Tata Motor Finance)
01.2020 - 02.2022
Project Manager
Tata Consultancy Services (Client - MP RAPDRP)
01.2018 - 02.2020
Technical Leader
Tata Consultancy Services (Client - TCS BaNCS – Security Trading Platform (EIBS))
01.2014 - 02.2016
Project Leader
Oracle Financial Services Software Ltd (i-flex)
01.2012 - 02.2014
Team Member
Epoch Technologies Pvt. Ltd.
01.2001 - 02.2009
Bachelor of Engineering – Computer Science (2002)
Vivekanand Education Society’s Institute of Techno