Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Roles And Responsibilities
Additional Information
Timeline
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K. Swetha Vallika

K. Swetha Vallika

Product Manager
Hyderabad

Summary

Dynamic and results-driven IT professional with over 9 years of experience in program and project management within the technology and finance domains. Proven expertise in managing end-to-end projects, including ETL processes, cloud migration, production releases, and data analytics solutions. Proficient in Microsoft Azure, Visual Studio, and QlikView dashboards, with a solid foundation in agile methodologies. Strong analytical and problem-solving skills backed by a dual MBA in Finance and HR.

Overview

9
9
years of professional experience
2015
2015
years of post-secondary education
3
3
Certifications

Work History

Project Manager

Accenture Pvt. Ltd.
10.2021 - Current

Google Project – Sep 2024 - Present

· Google Cloud Automation Project (Google): Delivered AI-driven automation solutions for data analytics, enhancing operational efficiency and enabling real-time reporting for global teams.

· Microsoft Azure Cloud Migration: Managed the migration of enterprise applications to Azure, improving scalability and reducing infrastructure costs

· ETL Optimization for Global Banking Firm: Streamlined ETL processes, leading to improvement in data transfer speeds and reliability.

· Power BI Dashboard Implementation: Designed interactive dashboards to enable senior management to make data-driven decisions.

CIO Reporting Project – Jan 2023 – July 2024

· Solely managed and led the Global CIO Reporting Project from India, collaborating with cross-functional teams across the US and China.

· Designed and implemented reporting frameworks and dashboards using Visual Studio, delivering actionable insights to senior stakeholders.

· Played a pivotal role in coordinating data collection, creating reporting designs, and ensuring seamless integration across multiple teams and time zones.

· Oversaw deployments and production releases, proactively addressing risks to ensure minimal downtime and smooth transitions.

· Managed Azure cloud migration for reporting systems, enhancing scalability, reliability, and performance.

· Acted as the key liaison with clients, ensuring requirements were met and projects were delivered on time and within scope.

ETL and Wendy's Project: Oct 2021 – Dec 2022

• Developed and implemented ETL processes to extract data from various sources, transform it as per business requirements, and load it into the target database/data warehouse.

• Collaborated with cross-functional teams to gather requirements and ensure the integrity and accuracy of the ETL processes.

• Optimized existing ETL workflows, improving efficiency by 5%

• Led a data integration projects for Wendy's and CIO, involving the extraction, transformation, and loading of sales and customer data into a centralized database.

• Implemented ETL pipelines to streamline data flow, resulting in a 5% reduction in processing time and improved data accuracy.

Collaborated closely with Wendy's stakeholders to understand their data needs and deliver tailored ETL solutions.

Global Billing Project Lead

Deloitte US Firms
09.2015 - 09.2021
  • Company Overview: Deloitte's subsidiaries in the US serve over 85 percent of US Fortune 500 companies, and member firms of Deloitte Touche Tohmatsu Limited collectively serve approximately 70 percent of the Fortune Global (FG) 500 companies
  • Orchestrated and managed a pivotal global billing project targeting international banks, notably HSBC and Barclays
  • Leveraged QlikView and other data visualization tools to create comprehensive dashboards for enhanced data insights and reporting accuracy
  • Collaborated across teams, utilizing SharePoint for streamlined communication and project documentation
  • Actively engaged in payment and settlement calls with clients, ensuring alignment with project goals and client needs
  • Spearheaded a global billing initiative that resulted in improved invoicing accuracy by 25% for international banking clients like HSBC and Barclays
  • Developed and implemented QlikView dashboards, providing real-time insights into billing data, leading to a 20% increase in efficiency in decision-making processes
  • Facilitated seamless communication and collaboration through SharePoint, reducing project coordination time by 60%
  • Spearheaded global billing operations for 130 countries, ensuring accurate invoicing and seamless transaction processes
  • Directed a diverse team in managing complex billing procedures for a broad international clientele, fostering a high-performance work environment
  • Implemented streamlined billing protocols that enhanced efficiency and minimized errors, resulting in improved financial accuracy across diverse global markets
  • Orchestrated cross-functional collaborations between various departments to optimize billing systems and ensure compliance with international regulations
  • Oversaw the development and implementation of customized billing solutions tailored to the specific needs of various countries, resulting in increased client satisfaction and retention rates
  • Provided strategic guidance to the team, fostering professional growth and cultivating a cohesive work culture that promoted innovation and excellence
  • Leveraged advanced technological tools and software to automate billing processes, reducing manual workload and increasing overall productivity
  • Monitored and analyzed key performance indicators, utilizing data-driven insights to make informed decisions and optimize billing strategies on a global scale
  • Conducted regular audits to ensure adherence to international billing standards, mitigating potential risks and maintaining a high level of compliance
  • Acted as a liaison between the company and global stakeholders, cultivating strong relationships and facilitating effective communication to resolve billing-related issues promptly and efficiently
  • Deloitte's subsidiaries in the US serve over 85 percent of US Fortune 500 companies, and member firms of Deloitte Touche Tohmatsu Limited collectively serve approximately 70 percent of the Fortune Global (FG) 500 companies
  • Reduced resource consumption – 2%
  • Conducted comprehensive ETL performance analysis and optimization, leading to a streamlined data flow that reduced resource consumption by 2%, resulting in substantial cost savings for the organization
  • Implemented data cleansing methodologies within the ETL pipeline, resulting in a reduction of data redundancy and improved data accuracy, leading to cost savings associated with data storage and maintenance
  • Designed and developed highly effective and visually appealing SSRS reports that provided critical insights to stakeholders, resulting in data-driven decision-making and improved business performance
  • Led data analytics initiatives to assess the impact of regulatory changes on billing processes in various countries, ensuring compliance and minimizing financial risks, resulting in a positive compliance rating of 20-30%

Education

MBA - Finance and HR

SRM University

Skills

  • Agile
  • Production Release Management
  • Cloud Migration
  • Agile Scrum
  • SDLC (Software Development Life Cycle)
  • AI
  • Data Analytics
  • Microsoft Azure
  • Power BI
  • QlikView
  • Visual Studio
  • ETL Tools

Certification

Agile Project Management, Not Provided

Accomplishments

  • Reduced resource consumption by 2%.
  • Conducted comprehensive ETL performance analysis and optimization, leading to a streamlined data flow that reduced resource consumption by 2%, resulting in substantial cost savings for the organization.
  • Implemented data cleansing methodologies within the ETL pipeline, resulting in a reduction of data redundancy and improved data accuracy, leading to cost savings associated with data storage and maintenance.

Roles And Responsibilities

  • Adept in utilizing cross-functional resources to maximize product benefits and align with corporate goals.
  • Experienced in designing and transforming the customer journey to optimize customer experience and increase traffic.
  • Conducted comprehensive data analysis and provided actionable insights that contributed to a 10% improvement in overall operational efficiency.
  • Developed and implemented data-driven strategies to optimize product performance and enhance customer experience.
  • Led the development and launch of a new SaaS product, resulting in a 20% increase in monthly recurring revenue within the first quarter.
  • Implemented a customer feedback loop, resulting in a 10% increase in customer satisfaction ratings and a 15% decrease in churn rate.
  • Team Management in Cloud migrations with on-premise applications into Microsoft Azure.
  • Got opportunity to solve tough situations through 6 sigma model that aims to improve the quality and efficiency of business processes by reducing defects & variation.

Additional Information

Why Microsoft?

Passionate about driving impact through cutting-edge technologies, I am particularly drawn to Microsoft’s culture of innovation, collaboration, and commitment to diversity and inclusion. My certifications in Microsoft Power BI and deep experience with Azure make me well-equipped to succeed as a Program Manager Tech 3, delivering transformative solutions aligned with Microsoft's goals.

Timeline

Project Manager

Accenture Pvt. Ltd.
10.2021 - Current

Global Billing Project Lead

Deloitte US Firms
09.2015 - 09.2021
Agile Project Management, Not Provided
Microsoft Power BI Analyst (PL-300), Not Provided, 09/27/24
Full Stack Automation Engineer (Specialization in AI and Data Analytics), Not Provided

MBA - Finance and HR

SRM University
K. Swetha VallikaProduct Manager