VT Bharathi
Chennai
Summary
Seasoned Middleware Administrator with 12+ years of experience in managing enterprise-grade infrastructure across WebSphere, JBoss, Apache Tomcat, and cloud-integrated environments. Proven expertise in deploying, configuring, and maintaining high-availability middleware platforms, with a strong focus on performance tuning, SSL management, and production support. Adept at leading cross-functional teams, driving ITIL-aligned service delivery, and implementing DevOps practices using tools like Jenkins, Ansible, and GitLab. Known for proactive issue resolution, stakeholder collaboration, and delivering scalable solutions that support mission-critical applications in insurance and financial domains.
Overview
13
13
years of professional experience
Work History
Infrastructure Architect
Cognizant Technology Solutions
Chennai, TN
05.2016 - Current
- SPOC for the Middleware Web Applications, preparation, management and carry out projects and tasks for the new/existing web apps for new setup, upgrade, migration, amendments.
- Responsible to work and accomplish Web Applications project activities until Go Live, co-ordination with development team and various IT teams for the setup and completion.
- Manage BAU activities such as web application server’s maintenance, patching, troubleshooting.
- Managing, deploying, configuring, troubleshooting, and performing code elevations/amendments of applications/web services on various middleware technology servers.
- Setting up, Configuring, and maintaining WebSphere Application server V8.5.5 and 9.0 servers.
- Certificate Management – Working with Various vendors on Cert Renewal and fresh implementation.
- Garbage collection, Heap tuning, JVMPI, Java Core dump analysis, Java thread analysis.
- Installation and configuration of Apache Tomcat, deploying and configuring web applications in Apache Tomcat servers.
- Troubleshooting the application issues in WebSphere, WebLogic, IIS, JBoss, Apache Tomcat, and BPM, and other middleware web and application servers, analysed server, app event logs and other app and web service generated logs and fix the issue or report to concern team with findings and follow up till closure.
- Deploy applications in DevOps method with use of tools - Ansible, Jenkins, GitLab.
- Working with SDM ticketing tool, following the ITIL process and maintain proper records for all type of incidents, service requests, changes and other tasks that carried, achieve all agreed SLAs consistently.
- Respond for all emails and queries, prepare various Reports, status updates.
- Preparation of Documentations, SOPs for the tasks handled.
- Communicated target architectural plans and company roadmaps across all departments.
- Provide an essential function for coordinating production upgrades, deployments, and owning the proactive monitoring platform in a fast-paced, dynamic environment to drive sustained business improvement.
- Contribute to incident root cause analysis, identifying remediation and process improvement based on the observed trend for production issues.
- Experience with communicating for escalating, prioritizing, and coordinating high severity incidents.
- Good experience of CI/CD concepts and toolset (Ansible, Jenkins, GitLab).
- Provide support and technical governance, expertise related to Middleware architectures, deployment, and operations.
- Works directly with operations services for the IT strategy, innovation, operations, and infrastructure required to deliver efficient and effective platforms fundamental to business success.
- Leading the proofs of concept and innovative solutions to understand and derive best solutions for the client infrastructure.
- Regular Health check of servers and validation to make sure the production servers are up and available to business all the time.
- Regular cleanup of old data and maintain server disk space availability.
- Handle windows and Linux server and app related services, troubleshoot if any issue occurs.
- Creating enterprise patterns, models, designs, standards, and monitoring and identifying leading technology trends.
- Work closely with key stakeholders to capture, analyze, and derive technical requirements.
- Annual, Mid-year and regular performance review of team members and provide valuable feedback.
- Mentoring team members in various platforms to make them enhance their performance and skill sets.
- Worked on various technologies like Java, J2ee, EJB, Struts 2.0 Hibernate 3.0 etc.
- Application Troubleshooting, Research user issues, Performance Monitoring, Identify potential problems and solutions.
- Following applicable Escalation Matrix, Application testing, Assist with User acceptance process, Vendor Relationships, Prioritization of tasks & Cross team communication.
- Responding to service tickets and service requests within established time-based requirements.
- Working in co-ordination with the DBA and other support vendors for any issues related to the database and Applications.
- Requirements understanding & analysis. Done defect fixes in the Specific module.
- Developed code for CRs in the specific module.
- Involved in the IE 11 compatibility issues fix.
- Involved in the 508 issues fix.
- Functional and Unit testing.
Associate Systems Engineer
CMC Ltd now as Tata Consultancy Services (TCS)
03.2015 - 05.2016
- Worked in multiple technologies like JAVA, J2EE, Struts, Hibernate etc.
- Application Troubleshooting, Research user issues, Performance Monitoring, Identify potential problems and solutions.
- Following applicable Escalation Matrix, Application testing, Assist with User acceptance process, Vendor Relationships, Prioritization of tasks & Cross team communication.
- Responding to service tickets and service requests within established time-based requirements.
- Working in co-ordination with the DBA and other support vendors for any issues related to the database and Applications.
- Requirements understanding & analysis.
- Done defect fixes in the Specific module.
- Developed code for CRs in the specific module.
- Setting up production targets and achieving the same within time and cost parameters.
- Ensure the Quality of process.
- XML Error Checking.
- Separate articles and capture the details of those articles.
- Communicated with customer for requirement clarification.
- Responsible for fixing the bugs and defects.
- Deploy and troubleshoot J2EE applications on WebSphere across DEV/ ST/ SIT/ UAT/ Preproduction and Production Environments.
- Creation and configuration of SSL Certificate.
- Regular Health check of servers and validation to make sure the production servers are up and available to business all the time.
- Regular cleanup of old data and maintain server disk space availability.
- Respond for all emails and queries, prepare daily, weekly and monthly reports; prepare SOP’s for the tasks handled.
- Co-ordinate with other IT teams, business and end users for requests, issues and changes, attend conference calls, meetings with client.
- Effectively track and communicate work status and progress to appropriate audience through Weekly Status Reports & Monthly Status Reports.
Quality Controller
HTC global services Ind Pvt Ltd
Chennai
01.2013 - 07.2014
- Setting up production targets and achieving the same within time and cost parameters.
- Ensure the Quality of process.
- XML Error Checking.
- Separate articles and capture the details of those articles.
- Communicated with customer for requirement clarification.
- Responsible for fixing the bugs and defects.
Education
B.E. - Computer Science
Thirumalai Engineering College
04.2012
Skills
- IBM WebSphere
- JBoss EAP
- Apache Tomcat
- Jenkins
- GitLab
- Ansible
- Shell Scripting
- Splunk
- Dynatrace
- AppDynamics
- SSL/TLS
- LDAP
- SSO
- Vulnerability Remediation
- Linux
- Unix
- Bash
- MobaXterm
- ITIL
- Change Management
- Incident Management
- Azure Fundamentals
- VMware
- Docker
Accomplishments
- Reduced incident resolution time by 40% through proactive monitoring and SOP documentation.
- Improved deployment efficiency by automating patching and certificate renewal workflows.
- Played a key role in migrating legacy middleware systems to cloud-integrated platforms.
Technical Skills
IBM WebSphere, JBoss EAP, Apache Tomcat, Jenkins, GitLab, Ansible, Shell Scripting, Splunk, Dynatrace, AppDynamics, SSL/TLS, LDAP, SSO, Vulnerability Remediation, Linux, Unix, Bash, MobaXterm, ITIL, Change Management, Incident Management, Azure Fundamentals, VMware, Docker (basic exposure)
Management Expertise
- Environments Management (TEMS)
- Onsite & Offshore Delivery model
- Project Management
- Team Management
- ITIL Service Management (Incident, Change, Problem)
- Stakeholder Management
Domain Expertise
- Managed critical applications for Major Insurance Company in USA. Where its application will get 30000+ hits per seconds.
- Managed applications which are integrated with Downstream Mainframes for executing batches to process Claims and Settlements.
- Performed Cross platform integration like Middleware with Cloud connectivity where Databases were configured.
- Managing a Team of Engineers who is the first responders to any infrastructure/Application related issues a raised.
- Working with cross functional team for SSL Certificate renewal across the Environment.
- Working towards achieving Lean Management by identifying Value Stream Mapping (identification of waste)
Timeline
Infrastructure Architect
Cognizant Technology Solutions
05.2016 - Current
Associate Systems Engineer
CMC Ltd now as Tata Consultancy Services (TCS)
03.2015 - 05.2016
Quality Controller
HTC global services Ind Pvt Ltd
01.2013 - 07.2014
B.E. - Computer Science
Thirumalai Engineering College