VYSAKH K S
Kottayam
Summary
Professional sales executive with several years of experience attending to customer needs and converting prospects to increase sales. Accomplished in emphasizing service features and benefits, preparing sales order forms and developing reports. Expert in overcoming objections from prospective customers to maximize sales opportunities.
Overview
10
10
years of professional experience
Work History
Sales Executive
Malayala Manorama
Kottayam
07.2024 - Current
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Initiated contact with prospects via email campaigns or cold calls to generate leads.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Developed and implemented strategic sales plans to achieve corporate objectives.
- Trained and mentored junior sales representatives and team members.
- Trained junior sales staff on techniques for improving customer service experience.
- Resolved customer complaints in a timely manner while providing excellent customer service.
Sales Executive
VISA Rubber Mates
Chaganacherry Kottayam
05.2019 - 06.2024
- Presented product demonstrations at trade shows, conferences, and other events.
- Trained junior sales staff on techniques for improving customer service experience.
- Monitored feedback from customers regarding product quality and suggested improvements accordingly.
- Responded promptly to inquiries from potential customers about product features or pricing plans.
- Resolved customer complaints in a timely manner while providing excellent customer service.
- Contacted current and potential clients to promote products and services.
Customer Sales Assistant
Malayala Manorama
Kottayam
04.2016 - 05.2019
- Provided detailed product information to customers.
- Compiled daily reports summarizing total sales, refunds, exchanges.
- Implemented strategies to increase customer retention rates.
- Utilized computer software for tracking orders, creating invoices, and managing customer accounts.
- Processed customer payments through cash, credit cards, or checks.
- Answered customer inquiries in a timely and friendly manner.
- Resolved customer complaints in a professional manner while adhering to company policies.
IT Technical Support Intern
INTEGRATOR IT Solutions
Ernakulam
01.2015 - 04.2016
- Participated in training sessions designed to improve knowledge base related to IT operations.
- Tested new software releases prior to deployment in production environment.
- Served as a point of contact for internal staff requiring technical assistance or advice.
- Maintained accurate records of all customer interactions using ticketing system software.
Education
MCA -
MS UNIVERSITY
01.2014
BCA -
PRIST UNIVERSITY
01.2011
12th -
D.V.V.H.S.E Kumaranalloor, Kottayam
01.2007
10th -
J.M.H.S.School Vakathanam, Kerala, affiliated to Board of Public Examination
01.2004
Skills
- To make a new client and keep existing ones
- To study new changes in the market
- A good understanding of the way the company works
- Good team work skills
- Hard working and Optimistic in attitude
- Product Promotions
- Manage and mentor a group of technical associate
- Lead prospecting
- Business Networking
- Sales follow-up
- Sales Planning
- New market penetration
Personal Information
- Passport Number: U6373885
- Father's Name: N.S Sajeevan
- Date of Birth: 01/06/88
- Gender: Male
- Nationality: Indian
- Marital Status: Married
- Religion: Hindu
Languages
- English
- Malayalam
Languages
Malayalam
First Language
English
Intermediate (B1)
B1
Declaration
I hereby solemnly affirm that all details provided above are true to the best of my knowledge and belief, and that all the time, I shall carry myself in a manner that lends dignity to the organization and worthy enough of the person.
Timeline
Sales Executive
Malayala Manorama
07.2024 - Current
Sales Executive
VISA Rubber Mates
05.2019 - 06.2024
Customer Sales Assistant
Malayala Manorama
04.2016 - 05.2019
IT Technical Support Intern
INTEGRATOR IT Solutions
01.2015 - 04.2016
MCA -
MS UNIVERSITY
BCA -
PRIST UNIVERSITY
12th -
D.V.V.H.S.E Kumaranalloor, Kottayam
10th -
J.M.H.S.School Vakathanam, Kerala, affiliated to Board of Public Examination
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