VYSAKH K S
Kollam
Summary
Highly skilled and results-driven Automobile Engineer with a strong track record of success in dynamic and fast-paced environments.
Experienced in testing car prototypes, developing precise 2D and 3D technical drawings, and implementing innovative solutions to optimize vehicle performance. Known for exceptional analytical and problem-solving abilities, combined with a keen eye for detail and commitment to delivering excellence in every project. A proactive and self-motivated professional with a strong work ethic, excellent time management skills, and the ability to lead teams effectively. Currently seeking a challenging career opportunity in a high-level professional environment that offers growth, learning, and the opportunity to contribute to cutting-edge automotive projects.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Customer Relationship Officer (CRO)
LUXON TATA
Kollam
02.2024 - Current
- Serve as the primary point of contact for customers, ensuring a seamless service experience and high satisfaction levels
- Address customer inquiries and concerns, providing timely resolutions to enhance brand loyalty
- Collaborate with internal departments to streamline communication and improve service delivery
- Assist in the development and execution of customer retention strategies to drive repeat business
- Maintain accurate records of customer interactions and feedback for continuous improvement initiatives
Automobile Service Advisor
Tata Motors
Kollam
02.2023 - 02.2024
- Advised customers on vehicle maintenance and repair needs, ensuring a comprehensive understanding of service offerings
- Coordinated with the technical team to ensure prompt and efficient service delivery, improving customer turnaround time
- Conducted vehicle inspections to identify potential issues and recommend appropriate solutions
- Managed service appointments and follow-ups to enhance customer engagement and retention
- Provided cost estimates and breakdowns, fostering transparency and trust with customers
Education
Diploma - Automobile Engineering
MGM Polytechnic College
Higher Secondary Education (+2) - Computer Science
SNHSS Chithara
Skills
- AutoCAD
- Microsoft Office Suite
- Analytical skills
- Problem-solving skills
- Time management
- Leadership abilities
PROFESSION
AUTOMOBILE ENGINEER
Certification
- AutoCAD Certification
- Diploma in Library Science
- Diploma in Computer Applications
Languages
- English, Advanced
- Hindi, Intermediate
- Tamil, Advanced
- Malayalam, Native
Timeline
Customer Relationship Officer (CRO)
LUXON TATA
02.2024 - Current
Automobile Service Advisor
Tata Motors
02.2023 - 02.2024
Diploma - Automobile Engineering
MGM Polytechnic College
Higher Secondary Education (+2) - Computer Science
SNHSS Chithara
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