Waaiz Sana
Kolkata
Summary
Resourceful Store Assistant skilled in inventory management and customer support. Enhanced merchandise displays and resolved customer issues, driving sales and satisfaction. Strong organizational capabilities and expertise in point-of-sale systems support operational efficiency and create positive shopping experiences.
Overview
4
4
Languages
2
2
years of post-secondary education
11
11
years of professional experience
Work History
Store Assistant/Store keeper
The Sweetheart Treasure island ac market
Kolkata
05.2015 - Current
- Assisted customers with product selection and inquiries in a friendly manner.
- Processed transactions accurately using point-of-sale systems.
- Handled customer complaints and resolved issues promptly to maintain satisfaction.
- Collaborated with team members to manage inventory effectively and efficiently.
- Maintained store cleanliness and ensured products were properly stocked.
- Organized merchandise displays to enhance shopping experience and visibility.
- Participated in training new staff on store policies and procedures.
- Contributed ideas for promotions and events to attract more customers.
- Demonstrated strong organizational skills to manage tasks efficiently.
Store Assistant/Store keeper
The Sweetheart
Kolkata
05.2015 - Current
- Assisted customers with product selection and inquiries in a friendly manner.
- Organized merchandise displays to enhance shopping experience and visibility.
- Processed transactions accurately using point-of-sale systems.
- Maintained store cleanliness and ensured products were properly stocked.
- Collaborated with team members to manage inventory effectively and efficiently.
- Handled customer complaints and resolved issues promptly to maintain satisfaction.
- Participated in training new staff on store policies and procedures.
- Contributed ideas for promotions and events to attract more customers.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
- Stocked shelves, organized displays, and rotated merchandise for freshness.
Education
BBA - Undergraduate
Bhawanipore Education Society College
Kolkata 04.2012 - 04.2014
Dps Ruby Park
KolkataSkills
- Point-of-sale systems
- Inventory management
- Merchandise organization
- Customer assistance
- Transaction processing
- Visual merchandising
- Stock replenishment
- Employee training
- Issue resolution
- Effective communication
- Organizational skills
- Problem solving
- Promotional planning
- Payroll coordination
- Store safety
- Loss prevention
- Brand promotion
- Sales initiatives
- Workplace cleanliness
- [Product or service] expertise
- Cash handling
- Verbal and written communication
Languages
Urdu, Hindi
First Language
English
Upper Intermediate (B2)
B2
Bengali
Elementary (A2)
A2
Arabic
Beginner (A1)
A1
Affiliations
- Ethical fashion
Timeline
Store Assistant/Store keeper
The Sweetheart Treasure island ac market
05.2015 - Current
Store Assistant/Store keeper
The Sweetheart
05.2015 - Current
BBA - Undergraduate
Bhawanipore Education Society College
04.2012 - 04.2014
Dps Ruby Park