Leverage a renewed perspective and versatile skill set in a dynamic IT services environment, combining creativity with technical acumen. Proven adaptability to new challenges and effective collaboration within diverse teams. Committed to driving innovation and enhancing operational efficiency through strategic problem-solving and a proactive approach. Prepared to contribute to impactful projects that align with organizational goals and foster growth.
Overview
15
15
years of professional experience
4
4
Certifications
3
3
Languages
Work History
Senior Consultant
Capgemini Technology Services India Ltd.
09.2011 - 05.2020
Vendor Management
Asset Management
Resource Management
Responsible for Major IT Activities
Vulnerability Management
Internal IT Audit
Initiated maintained and managed vendor relationships
Coordinated with vendors and resolved issues.
Reviewed contacted work performed by vendors.
Provided technical support as needed.
Responsible for Managing Assets Data
Responsible for Resource Management
Excellent in : Record reviews of projects and tracking of actionable.
Provisioning assistance to the project team in execution of all project activities. Track important aspects of projects - scope, schedule, effort, staff, risks, issues etc.
Monitor and evaluate project performance to established goals.
Windows Administration: Installing, configuring and troubleshooting the Windows OS 2003/2008/2012/2016 and Application.
OS Upgrade from 2008 R2 to Windows 2012/2016
Installation and Configuration of Active Directory 2003/2008/2012
Plan and execute Active Directory Domain level upgrades.
Implemented, Configured and manage the windows security patches periodically through Shavlik tool.
Monitor Server health check using SCOM
Active Directory users and groups management in server 2003, 2008 and 2012.
Manage Group Policy and Monitor Active Directory replication.
File Server management.
Assist in management and support of internal (Infoblox) and external DNS (Mark Monitor) systems.
Assist in management and support of internal DHCP architecture and scoping.
S/W Deployment using group policy
Creation/Modification of Group Policies as per requirement.
User Creation & modification in Active Directory, Checking replication in Domain Controller.
Recovering any deleted object by using Active Directory Administration centre.
SOP creation related to AD, DHCP, DNS and Patching
Taking backup, Scheduling and restoring on Win 2003/2008/2012 servers.
Creating and managing Users, Groups, OU and Computers in the domain environment.
FSMO Roles in windows 2008
Configuring and troubleshooting Active Directory replication issues between the sites
Daily and monthly reporting for all servers' performance and availability
AD User ID access management, Shared drive management.
Create and update technical documentation of operating procedures as needed.
Serve as a technical expert for Tier 1/2/3 support groups.
Vulnerability Management: Vulnerability Assessment & Management, Risk Mitigation Strategies, Security Path Management, Vulnerability scans across enterprise systems using Nexpose tool, Identify & remediate high risk vulnerabilities, Worked with different teams (Application, Compliance) to implement secure practices & patch cycles.
VMware Administration: Experience and knowledge with installing and implementing VMware ESX server (5.x and 6.x), Experience and knowledge with installing VMware virtual vCenter, Setting up V-Motion, HA and DRS etc., Creating Virtual Machine and Templates.
P2V and V2V conversion.
Guest OS deployment through Template and cloning.
Resolving calls within the stipulated SLA through Salesforce ticket system, conversant with ITIL process.
Adjust Memory and CPU allocation on VM. Increase the size of VMDK file.
Used VMware vMotion to eliminate application downtime from planned server maintenance by migrating running virtual machines between hosts.
Unregistered and delete Virtual machines from the vCenter Server inventory or disk, take snapshot of VMs, Revert snapshot etc.
Creating Resources Pools, alarms that monitors for a condition.
Migrated VMs across hosts within a HA cluster to perform maintenance tasks on ESXi hosts.
Responded to server down alerts in a timely manner and brought them up via HP iLO/ Dell DRAC.
Configuring ESXi Host to use Active directory services, create a custom role in vCenter Server, Assign permission on vCenter server inventory object.
Responsible for taking backup of Virtual Machines using EMC Avamar backup tool.
Monitor Virtual Machines and ESX by using SCOM monitoring tool.
Magnamious Systems Pvt. Ltd.
05.2005 - 09.2011
Managing Windows 2003 Domain, Administration of Exchange 2003 Server.
Responsible for all the major IT activities.
Coordinating with the subordinate Engineers.
Responsible for Managing the Exchange Servers all over India.
Configuring & troubleshooting of Microsoft Exchange Server 2003.
Providing technical support.
Product Details: Microsoft Exchange 2003/2007.
Implementing & Managing Microsoft Exchange Server 2003/2007.
Install & Use the Exchange server Management tools to perform administrative task.
Vendor Management, Asset Management, Resource Management, Implementing and Managing Windows Servers 20016/2012/2008/2003 & AD, Vulnerability Management, Implementing, Monitoring and Troubleshooting Microsoft Exchange Server 2010/2007/2003, Managing Backup Exec for Windows 2012/2008 servers, Conducting Proof of Concepts (POC) for various clients on various technologies, Excellent ability to learn new things, Willing to accept challenging jobs, Excellent attitude towards teamwork
Career Break
2020 -Planned Career Sabbatical
Undertook a planned career sabbatical to address personal commitments and actively contribute to the establishment and growth of my spouse’s interior design enterprise. During this period, I was responsible for managing client relationships, liaising with vendors, and overseeing resource planning to enhance operational efficiency and ensure timely delivery of projects.