Summary
Overview
Work History
Education
Skills
Certification
Technical Expertise
Timeline
Generic

N Subbarayan

Bangalore

Summary

Seeking a challenging career as Manager – Technology, while integrating technical expertise and leadership skills that drives organizational performance to higher levels.

Customer-focused IT professional with more than 20 years of experience in leading and contributing to projects implementing technology transition and cutting edge methodologies to enhance end-user productivity. A leader making significant contributions to team and simultaneously striving for individual success. A keen strategist, planner and implementer with expertise in devising strategies aimed at enhancing overall organizational growth, sustained profitability of operations & improved business performance. End-to-End management of IT infrastructure, with hands on experience in talent acquisition, team building and management, vendor management, change management, etc. Expertise in validating the processes and pain-points time to time, and change them effectively. Efficient vendor management skills, including product analysis, price negotiations, licensing management; till product implementation and management. Technical strengths include expertise in managing servers / networks / storage products / databases / security products. An effective analyst, problem-solver, and communicator able to forge solid relationship with senior executive leaders and build consensus across multiple organizational levels. Excellent motivational skills merged with strong leadership to build and sustain forward growth momentum while motivating peak individual performance from team members. A results-oriented and diligent professional currently serving Dell @Bangalore with a passion for resolving complex problems or business challenges through innovation to support Development & Testing environments. Improved client relations based on crisp & clear communication; technical efficiency and problem-solving skills. Acknowledged for capacity to tackle challenging issues, analyze viable alternatives and provide innovative solutions residing well within clients' financial limits and timeframe.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Senior Consultant

DellEMC / Dell Technologies
Bangalore
08.2019 - Current
  • Had been part of many different migration projects / clients in the last 6 years
  • Scheduling and Executing the data-migrations for the storage arrays
  • Discuss / Schedule all the related activities; co-ordinate on the day of migration and complete them successfully
  • Validate dependencies for the Applications / Manage and push change records
  • Resource Allocation for the Migrations
  • Risk Management, and mitigation and reporting of various risks throughout the project lifecycle
  • Management Reporting of the Project Status
  • Quality assurance, Risk Management and Change Management Expertise

Senior Project Manager

Technosoft Corporation
Bangalore
08.2017 - 08.2019
  • Working for Dell as a Project Manager
  • Managing STaaS Migrations for the client
  • Scheduling and Executing the data-migrations for the storage arrays
  • Estimate timescales and resource requirements for the successful execution of the projects
  • Oversee the Design, Procurement, Implementation and Data-Migration Activities
  • Identify critical paths on the project plan, and emphasize while tracking the same
  • Risk Management, and mitigation and reporting of various risks throughout the project lifecycle
  • Management Reporting of the Project Status
  • Quality assurance, Risk Management and Change Management Expertise

Project Manager – Technology

IBM India Ltd
Bangalore
07.2015 - 06.2017
  • Managing Various IT Infrastructure Projects related to Datacenter Migration, Consolidation, Clouds, etc
  • POC (Proof of Concept) of different initiatives.
  • Estimates costs, timescales and resource requirements for the successful execution of the different projects
  • Preparing and maintaining Project Charter, Project Plan, etc and track activities against the plan
  • Identify critical paths on the project plan, and emphasize while tracking the same
  • Requirement Gathering, and aligning right resources for the same
  • Risk Management, and mitigation of various risks throughout the project lifecycle
  • Ensuring Continuous improvements through identifying best practices for the running project
  • Quality assurance, Risk Management and Change Management Expertise
  • Adhere to different SLAs, policies, quality requirements, etc
  • Documenting the best practices for future use

Manager – Technology

Anunta Infra Management Services
Chennai
01.2014 - 06.2015
  • Managing STaaS and ADaaS Projects
  • POC (Proof of Concept) of new customers.
  • Plan and Execute Migrating existing customer environments to Cloud
  • BAU activities of Storage (like DELL, EMC2 and Netapp)
  • BAU of Cloud system (ADaaS- Application Delivery as a Service)
  • DR solutions of Business continuity
  • Team Management and relevant activities
  • Analyzing the incident trend and work on the Service improvement

Manager- Technology

First Source Solution Ltd.
Chennai
01.2009 - 12.2013
  • Successfully maintaining 6 EMC CLARiiON SAN Box's.
  • Measuring the SAN Raid Groups and LUN IOPS, SP & CACHE Utilization.
  • Design and plan the new Projects.
  • Capacity and Resource Management.
  • Maintain the Virtual server capacity management.
  • Meticulously handling around 250 VMware ESX Servers and 3000 VM's and Citrix XENDESKTOPS.
  • With sheer technical expertise, successfully handled DATA migration activity and Server migration for across the centers.
  • Handled Testing for Service improvement software (like freeware and Open source Products)
  • Performed installation for RACK mountable Servers and Blade Servers.
  • Managing the Change Management system.
  • Meticulously directed the implementation on 4 projects across centers.
  • Root cause analysis process for Problems leading to strategic resolution Work on ITIL Change Management, Problem Management and Incident Management.

Infrastructure Manager

DCPL Software
Trichy
09.2007 - 01.2009
  • Managing an IT team of 10, ensuring smooth operation of IT services as per the agreed SLA with business and managing customer escalations.
  • Responsible for end-to-end IT management; managing servers, networks, storage, security, etc.
  • Active role in IT services pre-sales.
  • Talent acquisition and shaping them to the business.
  • Making proposals and implementation plan, and negotiation meetings with the customer.

Support Engineer

Microsoft R&D India Pvt Ltd
Bangalore
12.2005 - 08.2007
  • Providing quality support for Microsoft Windows Corporate Users which includes System Administrators and Network Administrators. Support method includes Remote Administration and phone based support.
  • Ensuring Premier customers are satisfied with the solution offered thereby contributing to the business of Microsoft by renewing and retaining Premier client contracts.
  • Represent Microsoft and communicate with corporate customers via telephone, written correspondence, or electronic services regarding technically complex problems identified in Microsoft software products, and manage relationships with those customers.
  • Handle politically charged situations requiring the highest level of interpersonal skills.
  • Use trace analysis and other sophisticated troubleshooting tools to analyze problems and develop solutions to meet customer needs; may involve writing codes snippets.

Associate Systems Engineer

Medicom Solutions
Muscat
11.2003 - 12.2005
  • Lead a team of seven engineers, which includes couple of Oracle DBAs.
  • Interact and negotiate with vendors to procure hardware and software for the infrastructure.
  • Keep the server and network uptime of 100% both at the development centers and at the customer sites.
  • Maintain the broadband connectivity and backup connections.
  • Go for site visits for technical installations and Oracle database health check-ups.
  • Setup and maintain the demo server.
  • Maintain a virus free environment.
  • Keep the servers updated with all the patches, and run a 24
  • 7 web servers and application servers.

Network Engineer

Cherrysoft Technologies
Chennai
03.2003 - 11.2003
  • Maintenance of different platforms and mail servers, firewall servers, routers and various network devices.
  • Installation and configuration of Domino clustered servers.
  • Acted as a backup for DBA, and responsible for running the show when the main DBA is out of office.

Education

Bachelor of Science (B Sc) -

Bharathidasan University
Trichy

Skills

  • Strategic Planning & Execution
  • Project Management
  • Project Tracking & Closure
  • Team Management
  • Change Management
  • Customer Relationship Management
  • Vendor Management
  • Leadership & Team Building
  • Testing, Delivery & Implementation
  • Quality & Process Compliance
  • Price negotiations / pre-sales
  • Onsite-Offshore Coordination
  • Enterprise applications
  • Complete ITIL Knowledge
  • Storage
  • Complete Design and plan of Storage technology
  • Implementation of Storage devices
  • Configuration and installation of FC and Ethernet storage Switches
  • Proficient in EMC NAVISPHERE and UNISPHERE MANAGEMENT Software
  • Configuring Multipath LUN of Windows platform
  • Creation and Modification of POOLs, Raid Group, LUN and MetaLUNs
  • Configuring Domains and managing several SP's
  • Analyzing the storage IOPS and other parameters
  • Disk Scaling and Sizing
  • Configuring in EMC SAN COPY, LUN Migration
  • Configure the DR storage setup
  • Calculation of RPO’s and RTO’s
  • Knowledge in Multiple storage products
  • Expert in VMWARE vSphere Server Installation & Configuration
  • Proficient in vCenter Server & License Server Installation and Configuration
  • Configuring HA, DRS & Resource Pool
  • Configuring VMotion, Alerts, SNMP
  • Configuring and management of VMware Connection Broker
  • Configuring SCSI and connected to ESX Server
  • Migration of Physical Server to Virtual Server
  • Configuring Windows Cluster in VMware
  • VShield manager Configuration of VM’s security
  • Network Teaming & Bridge mode configured in ESX Servers
  • Configuring User management
  • Patch Management in ESX Server and Windows Servers
  • Expert in Citrix XSENSERVER, XENDESKTOP, XENAPP, PERSENTATION SERVER Installation & Configuration
  • Configuring and Management of FARM Management
  • Work with Citrix XENAPP Publish, Unpublished applications
  • Configure license server, zone properties
  • Work with access problems, diagnosing and troubleshooting
  • Configuring the Edge sight server
  • Installation and configuration of Physical Servers
  • All types of RAID's
  • ADS (Active Directory Service)
  • Windows 2008 R2 RDS
  • Hyper-V
  • APP-V
  • RemoteFX

Certification

  • ITIL Foundation
  • Prince2 certified Practitioner
  • Certified Scrum Master

Technical Expertise

Complete Design and plan of Storage technology. (FC, iSCSI and NAS solutions), Implementation of Storage devices, Configuration and installation the FC (Brocade, Cisco) and Ethernet storage Switches (DELL & HP), Proficient in EMC NAVISPHERE and UNISPHERE MANAGEMENT Software’s, other production management software’s., Configuring Multipath LUN of Windows platform and Multipath tools., Creation and Modification of POOLs, Raid Group, LUN and MetaLUNs., Configuring Domains and managing several SP's in one Management screen., Analyzing the storage IOPS and other parameters., Disk Scaling and Sizing of customer needs., Configuring in EMC SAN COPY, LUN Migration., Configure the DR storage setup (ex: Storage Replication, LUN Replication), Calculation of RPO’s and RTO’s., Knowledge in Multiple storage products like EMC2, DELL storages, Netapp., Expert in VMWARE vSphere Server Installation & Configuration., Proficient in vCenter Server & License Server Installation and Configuration., Configuring HA, DRS & Resource Pool and Manage the Cluster Level., Configuring VMotion, Alerts, SNMP, SNMP Trap, NTP., Configuring and management of VMware Connection Broker and VM's through Connection Broker., Configuring SCSI and connected to ESX Server manage the VM's., Migration of Physical Server to Virtual Server using VMware Converter., Configuring Windows Cluster in VMware., vShield manager Configuration of VM’s security., Network Teaming & Bridge mode configured in ESX Servers and Virtual Servers., Configuring User management., Patch Management in ESX Server and Windows Servers through UPDATE MANAGER., Expert in Citrix XSENSERVER, XENDESKTOP, XENAPP, PERSENTATION SERVER Installation & Configuration., Configuring and Management of FARM Management., Work with Citrix XENAPP Publish, Unpublished applications and printer driver installation and replication., Configure license server, zone properties and join servers in Farm., Work with access problems, diagnosing and troubleshooting all incidents related to Citrix issues., Configuring the Edge sight server., Installation and configuration of: Physical Servers. (like DELL,HP IBM Servers)., All types of RAID's., ADS (Active Directory Service)., Windows 2008 R2 RDS (Remote Desktop Service), Hyper-V, APP-V and RemoteFX., Proficient in Windows 2003,2008 R2& 2012 Servers., Designing and Implementation of Group policies., Securing Users & Systems Environment though Security Policies., Dealing with access problems, diagnosing and troubleshooting all incidents related to RDS issues., Remote installation and Supporting via DRAC, ILO., Project Management & co-ordination skills.

Timeline

Senior Consultant

DellEMC / Dell Technologies
08.2019 - Current

Senior Project Manager

Technosoft Corporation
08.2017 - 08.2019

Project Manager – Technology

IBM India Ltd
07.2015 - 06.2017

Manager – Technology

Anunta Infra Management Services
01.2014 - 06.2015

Manager- Technology

First Source Solution Ltd.
01.2009 - 12.2013

Infrastructure Manager

DCPL Software
09.2007 - 01.2009

Support Engineer

Microsoft R&D India Pvt Ltd
12.2005 - 08.2007

Associate Systems Engineer

Medicom Solutions
11.2003 - 12.2005

Network Engineer

Cherrysoft Technologies
03.2003 - 11.2003

Bachelor of Science (B Sc) -

Bharathidasan University
N Subbarayan