Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Awards And Accolades
Personal Information
Location Preference - City
Timeline
Generic

Maniparna Sarma

Bengaluru

Summary

A result-oriented Business Analyst professional with 11 years of experience in implementing ideas in improvising on solutions and resolving complex business issues, targeting leadership positions in Business Analysis, Product Management, or Consultancy.

Proven skills as a Business Analyst in capturing As-Is process, preparing functional specifications, business process modelling, analyzing the gaps and implementing solutions. Skilled in Agile & Waterfall methodology, user story elaboration, product backlog maintenance, sprint prioritization & elaboration, impact analysis.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Senior Consultant

Capgemini Technology Services India Ltd.
05.2022 - Current
  • Spearheading the onboarding of UBS streams onto the Reference Distribution Hub, ensuring seamless integration and efficient data flow.
  • As a Business Analyst, collaborate with stakeholders to understand their needs and gather detailed business requirements.
  • As a Business Analyst, analyze data to identify trends, patterns, and insights that inform business decisions.
  • As a Business Analyst, develop and document business process models to illustrate current and future states.
  • Create detailed documentation of business requirements, processes, and solutions.
  • As a Business Analyst, work with dev team to implement solutions and ensure they align with business goals.
  • Participate in testing and validating the solution and processes to meet business requirements.
  • Offering authoritative responses to queries and concerns, bolstering user confidence and satisfaction.
  • Executing Project Management and Release Management tasks with precision and diligence, ensuring timely project deliverables and smooth release cycles.
  • Managing a substantial user base of ~130 consumers for the reference data hub, ensuring their needs are met and expectations exceeded.

Professional 2 Business Analyst

DXC Technology
09.2020 - 05.2022
  • Collaborated closely with the Product Owner to discern and address consumer needs and challenges encountered in the production environment.
  • Conducted in-depth root cause analyses of multiple rejected transactions in the production setting, pinpointed underlying issues and drove targeted solutions.
  • Innovated and optimized techniques to implement Agile methodologies, enhanced project flexibility and responsiveness.
  • Spearheaded the production of essential documentation, including business requirements, master story lists, detailed user stories, and sprint planning and design documents, ensured clarity and alignment throughout the project lifecycle.

Business Systems Analyst

Sun Life Financial Asia Service Center
09.2018 - 09.2020
  • Identified critical business enhancements and led the implementation of requisite systems.
  • Conducted comprehensive analysis of diverse business processes, identified and documented end-to-end workflow.
  • Evaluated and selected optimal external or in-house tools through analysis.
  • Generated visual aids such as charts and diagrams to streamline problem analysis and solution development.
  • Provided extensive training in XML validation and SQL, emphasized data protection best practices and error mitigation strategies.
  • Executed User Acceptance Testing, documenting defects, recognized bottlenecks, and executed comprehensive test cases.
  • Led a team of 5 employees, led their training and professional development.

Business Analyst

DXC Technology (Formerly Computer Science Corporation)
08.2014 - 09.2018
  • Developed intricate Microsoft Excel spreadsheets for streamlined daily, weekly, and monthly reporting.
  • Mentored teams and optimized Agile methodologies, refined techniques to adapt to evolving delivery cycles.
  • Preparation of distinct documentation FSD, Test Cases.
  • Conducted insightful interviews with key business stakeholders to gather crucial insights into business processes and user requirements.
  • Delegated tasks to associates, effectively staffed projects, and maintained transparent communication with all stakeholders to optimize business operations.
  • Spearheaded 3 distinct projects focused on enhancing the Agent Commission System.

Relationship Manager

Edelweiss Financial Services
04.2014 - 07.2014
  • Cultivated new business and referral clients through collaborative efforts with Financial Advisors and Branch Teams.
  • Streamlined purchase processes by educating customers on De-mat Accounts, Insurance, and Mutual Funds options.
  • Successfully secured acceptance of proposals through persuasive sales strategies, acquired 2 clients within a month.
  • Maintained regular communication with clients to assess needs, evaluate current product usage, and effectively cross-sell new products.

Education

MBA - Finance

Indian Institute of Planning & Management
Delhi
01.2014

B.Tech. - Electronics & Communications Engineering

Rajasthan Technical University
Jaipur
01.2011

Skills

  • Strategic Planning & Execution
  • Product Management Lifecycle
  • Business & Data Analysis
  • Requirements Gathering & Analysis
  • Agile/ Scrum Methodology
  • Continuous Process Optimization
  • Functional/ Technical Specifications
  • Business Process Modelling
  • Client Engagement
  • Project Implementation & Support
  • JIRA/ALM/SQL/Visio/MS-Office/Toad
  • User stories/BRD/FRS
  • Leadership/Collaborator/Detail-oriented/Team Player
  • Analytical
  • Insurance/Capital Markets/Reference Data

Certification

  • FLMI Level 1, 2020
  • Professional Scrum Product Owner 1, 2020

Languages

English
Hindi
Assamese

Awards And Accolades

  • Customer Delight Award at Capgemini Technology Services India Ltd.
  • Kudos Award at Capgemini Technology Services India Ltd.
  • Go Extra Mile Award at Capgemini Technology Services India Ltd.
  • 2 Spot Award at DXC Technology
  • Go Extra Mile Award at Sun Life Financial Asia Service Center
  • Spot Award at Sun Life Financial Asia Service Center

Personal Information

Date of Birth: 06/11/89

Location Preference - City

Bangalore

Timeline

Senior Consultant

Capgemini Technology Services India Ltd.
05.2022 - Current

Professional 2 Business Analyst

DXC Technology
09.2020 - 05.2022

Business Systems Analyst

Sun Life Financial Asia Service Center
09.2018 - 09.2020

Business Analyst

DXC Technology (Formerly Computer Science Corporation)
08.2014 - 09.2018

Relationship Manager

Edelweiss Financial Services
04.2014 - 07.2014

MBA - Finance

Indian Institute of Planning & Management

B.Tech. - Electronics & Communications Engineering

Rajasthan Technical University
Maniparna Sarma