Waseem Shafi

Responsibilities:

• Develop comprehensive proposals in response to RFPs (Requests for Proposals) across various industries, ensuring alignment with client requirements and company capabilities.
• Conduct thorough research to gather necessary information for proposals, including market analysis, competitor analysis, and industry trends.
• Collaborate with cross-functional teams including sales, marketing, legal, and technical experts to gather input and ensure the accuracy and quality of proposal content.
• Utilize proposal management software to track and manage proposal progress, ensuring timely completion and submission of all documents.
• Write, edit, and format proposal content to ensure clarity, consistency, and compliance with RFP requirements.
• Coordinate with graphic designers to create visually appealing and professional proposal documents.
• Maintain a repository of proposal templates, standard responses, and case studies to streamline the proposal development process.
• Attend debriefing sessions with clients to understand the strengths and weaknesses of submitted proposals and to improve future submissions.
• Provide training and guidance to junior proposal writers and new team members.
• Strengthen proposal content by conducting post-submission debriefs, analyzing feedback from clients, and incorporating lessons learned into future proposals.
• Consistently meet tight deadlines by efficiently managing multiple projects simultaneously under high-pressure situations.

• Conducted performance audits and daily calibration/feedback calls with the team every week and
  documented the findings/alignments.
• Responsible for maintaining a sales enablement score of > =95% for Q/T team.
• Maintained a > 97%accuracy score for the Triage team.
• Worked on at least 350 audits per month for the Q/T team and 200 audits per month for the Triage team
• Highly proficient with Q/T and Triage tickets.
• Discussed audit findings, risks, opportunities, and recommendations with business and technical staff.
• Reviewed operating procedures to ensure compliance with all related procedures, instructions, and the
  Quality Manual.
• Responsible for auditing, monitoring, and providing actionable insights to improve the quality of the
  responses for the end users.
• Developed relationships with existing clients to increase retention rates and expand services offered per
  client.
• Coordinated with cross-functional teams to ensure seamless execution of operational plans, enhancing overall project outcomes.

• Worked as "Quality Analyst" role for Google Snippets (Curated Formats).
• Tracked team KPIs, monitored performance against targets, and reported on areas in need of
  improvement.
• Worked closely with the content extraction team for Google Landing Pages.
• Conducted in-depth research to identify and source high-quality content from various sources, ensuring
  accuracy, relevance, and alignment with target audience interests.
• Applied regulatory compliance knowledge and quality expertise to implement process improvements.
• Worked in collaboration with other key operational departments to resolve complex operational issues.
• Coordinated and executed quality control tests for different areas.
• Authored detailed technical reports and documentation.
• Elevated team performance with expert training and mentoring of new associates.
• Trained junior team members in technical skills and industry best practices, fostering a culture of learning and growth.
• Developed comprehensive reports to track progress, identify trends, and provide actionable insights for senior management.
• Optimized production quality by identifying bottlenecks and developing targeted solutions.

• Ensured that all construction projects met the required quality standards by performing rigorous inspections and audits.
• Monitored compliance with relevant building codes, safety regulations, and quality standards, addressing any issues or deviations promptly.
• Conducted tests on construction materials to verify their compliance with project specifications and standards.
• Maintained comprehensive records of quality control activities, including inspection reports, non-compliance reports, and corrective action documentation.
• Worked closely with project managers, site engineers, and subcontractors to ensure smooth project execution and adherence to quality standards.
• Provided training and guidance to site personnel on quality control procedures and best practices.
• Identified and resolved quality-related issues on-site, implementing corrective actions to prevent recurrence.
• Prepared and presented detailed quality reports to senior management and clients, highlighting key findings and recommendations.
• Continuously sought ways to improve quality control processes and procedures, contributing to overall project efficiency and effectiveness.
• Managed on-site resources effectively, including personnel allocation, equipment utilization, and material storage to ensure smooth project progression with minimal downtime.