Wasim Ahmed
Gurugram
Summary
To get a challenging role of cabin crew member where I can utilize my skills, experience and give a satisfactory service to the customer. It should also provide me the financial stability.
Experienced and self motivated individual with more than 5 Years of experience as a Cabin Crew for Jet Airways & Spice Jet Airlines. Possess a focused, guest oriented approach with excellent relationship management skills and efficiency in dealing with passengers of different portfolios. Ability to lead, mentor and motivate the team. Responsible contributor committed to excellence and favorable in team work.
Overview
9
9
years of professional experience
Work History
Cabin Crew
SPICEJET AIRLINES
Delhi
09.2023 - 09.2025
- Welcomed passengers aboard and assisted them in finding their assigned seats.
- Ensured passenger safety and comfort by conducting thorough pre-flight safety checks.
- Maintained cleanliness and organization of the cabin prior to boarding.
- Provided exceptional customer service by addressing passenger inquiries and concerns.
- Assisted passengers with special needs, ensuring a comfortable flight experience.
Senior Customer Support Staff
CODA PAYMENT PVT. LTD
Kolkata
09.2020 - 06.2023
- Assisted in coordinating schedules for team members and external clients, ensuring timely service delivery.
- Managed inventory and supplies, tracking usage and reordering materials as necessary to maintain optimal stock levels.
- Provided technical support coordination for staff and clients, troubleshooting issues to ensure seamless operations.
Cabin Crew
JET AIRWAYS
Kolkata
12.2016 - 04.2019
- Ensured passenger safety and comfort by conducting thorough pre-flight safety checks.
- Served meals and beverages while adhering to dietary restrictions and preferences.
- Managed in-flight sales, promoting products to enhance passenger experience.
- Collaborated with team members to ensure seamless service during flights.
- Demonstrated emergency procedures to passengers, ensuring awareness and compliance.
Education
Bachelor of Science with Honours -
Calcutta University
KolkataDiploma in Hotel, Hospitality & Aviation -
International School of Hotel Management
KolkataSkills
- Customer Service
- Swimming
- Communication
- Quick Learner
- Good Listener
- Adaptability
- Flexibility
- Time Management
- Honest
- Determined
- Team Player
Accomplishments
- Received bi annual awards, 3 spice star quater awards along with crew of the months.
- Received Recognition Letters for Hard work & Excellence from the Company On Multiple Occasions
- Best Grooming Awarded by Jet Airways
Training
- Industrial Training, The Lalit Golf Spa & Resort Goa
- On Job Training, Fortune ITC Hotel, Ahmedabad
Languages
English
Proficient
C2
Hindi
Proficient
C2
Urdu
Upper Intermediate
B2
Bengali
Upper Intermediate
B2
Timeline
Cabin Crew
SPICEJET AIRLINES
09.2023 - 09.2025
Senior Customer Support Staff
CODA PAYMENT PVT. LTD
09.2020 - 06.2023
Cabin Crew
JET AIRWAYS
12.2016 - 04.2019
Bachelor of Science with Honours -
Calcutta University
Diploma in Hotel, Hospitality & Aviation -
International School of Hotel Management