WASIMAKRAM AJMERI
Gandhinagar
Summary
I’m a commerce graduate with over five years of experience in cultivating and sustaining client relationships, I have developed exceptional communication skills and a strong foundation in business administration. I am committed to leveraging my expertise to drive organizational success and deliver value. My goal is to continue enhancing my skill set, contributing effectively to my team's objectives, and supporting the strategic goals of the organization.
Overview
11
11
years of professional experience
Work History
Sr. Client Service Executive (Dental Project)
Medusind Solutions India Pvt Ltd
Ahmedabad
10.2020 - Current
- Develop and implement strategic initiatives to enhance client service and expand the client base
- Manage outstanding claims and accounts receivable reports to ensure timely resolution
- Liaise with insurance companies to address and resolve unpaid claims efficiently
- Foster and maintain long-term customer relationships to drive business growth
- Collaborate effectively with team members to achieve high sales performance and deliver excellent customer service
- Consistently complete tasks with exceptional speed and accuracy, adhering to client SLAs.
Data Entry Operator
Dev IT Simplified
Gandhinagar
02.2020 - 10.2020
- Organized and maintained comprehensive files for future reference
- Collected, managed, and processed essential data accurately
- Recorded visitor information with precision.
Data Entry Operator
03.2018 - 02.2019
- Systematically organized and maintained files for easy future access
- Efficiently collected and managed critical data
- Accurately recorded visitor information and maintained logs.
Administrator
Shree Shankar Foundation
Gandhinagar
06.2016 - 12.2017
- Contributed to fostering a positive and productive work environment
- Managed both external and internal communications and information systems
- Supervised clerical and administrative staff to ensure smooth operations
- Organized and facilitated presentations and meetings
- Sorted documents and prepared, edited, and formatted letters, reports, memos, and emails
- Managed office supplies and equipment inventory efficiently.
Customer Service Representative
Tech Mahindra
Gandhinagar
12.2012 - 04.2013
- Addressed and resolved client queries promptly
- Collaborated with team members to uphold customer service standards as per supervisor directives
- Directed clients to appropriate departments to ensure efficient service.
Education
Bachelor of Commerce - Accounting
Government Arts & Commerce College
Gandhinagar01.2016
Higher Secondary Schooling -
Aradhana Vidyavihar School
01.2011
Skills
- Formal Communication
- Product/Service Research
- Strategic Planning
- Managerial Skills
- Leadership Skills
- Punctuality
- Time Management
- Computer Skills
- MS Office
- Word
- Excel
- PowerPoint
- Software Applications
- Typing Speed
Timeline
Sr. Client Service Executive (Dental Project)
Medusind Solutions India Pvt Ltd
10.2020 - Current
Data Entry Operator
Dev IT Simplified
02.2020 - 10.2020
Data Entry Operator
03.2018 - 02.2019
Administrator
Shree Shankar Foundation
06.2016 - 12.2017
Customer Service Representative
Tech Mahindra
12.2012 - 04.2013
Bachelor of Commerce - Accounting
Government Arts & Commerce College
Higher Secondary Schooling -
Aradhana Vidyavihar School
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