Y Douglas

• Recorded incident reports with detailed accounts of occurrences.
• Conducted frequent security audits to identify potential problems related to physical security, staff safety, and asset protection.
• Screened vendors and contractors before granting access to restricted areas within mall.
• Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
• Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
• Accompanied aircraft as member of flight crew to monitor and handle cargo in flight.
• Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.

• Checked in luggage and confirmed all carry-on items met federal guidelines.
• Instructed passengers on safety and emergency procedures and answered all passenger inquiries.
• Announced flight status updates and information about gate changes over PA system.
• Tagged baggage and routed to appropriate location for loading and screening.
• Oversaw ticketing, gate and ramp services.
• Provided exceptional customer service to passengers, addressing concerns and resolving issues.
• Educated passengers on safety procedures and provided assistance to disabled passengers

PREPARING PRE FLIGHT DOCUMENTS LIKE GD ,

CREW MANIFEST, ASSISTING ON BOARD CREW THROUGH IMMIGRATION ,CUSTOMS ,HEALTH.

DOCUMENT PROFILING FOR PASSENGERS

DOING COUNTER CHECK-IN IN DEAPARTURE

ASSITING BOTH CABIN AND COCKPIT CREW THROUGHT THE ARRIVALS.