Yachika Chugh
Gurgaon
Summary
People-centric HR professional with 5+ years of experience partnering with leadership teams in fast-growing startups and scale-ups. Proven expertise across talent management, employee experience, performance frameworks, and HR operations. Known for building scalable people processes, driving engagement through data-backed initiatives, and enabling business leaders with actionable insights. Strong execution mindset with hands-on experience in automation, compliance, and culture-building during high-growth phases.
Overview
6
6
years of professional experience
Work History
Deputy Manager – HR
Unicommerce eSolutions Pvt. Ltd.
01.2025 - Current
- Act as a strategic HR partner to business and technology leaders, facilitating Monthly Business Reviews (MBRs) with 100% HOD participation.
- Designed and presented team health dashboards covering productivity, engagement, attrition risk, and succession readiness.
- Drive quarterly performance review cycles, including calibration discussions, development plans (PDPs), and leadership sign-offs.
- Own end-to-end execution of Performance Improvement Plans (PIPs) with structured checkpoints, documentation, and compliance.
- Plan and execute quarterly functional and leadership town halls with structured agendas, leadership alignment, and post-event feedback analysis.
- Enable managers to identify, recognize, and retain top talent through structured conversations and data-backed insights.
- Build collaborative, high-impact teams through a differentiated, solution-oriented engagement approach.
Assistant Manager – Employee Experience & Engagement
GoKwik Ecommerce Pvt. Ltd.
11.2021 - 01.2025
- Successfully managed 250+ employee onboardings while maintaining a 9+ ESAT satisfaction score.
- Conceptualized and executed 30+ engagement and culture initiatives across remote and in-office teams.
- Planned and hosted 30+ cross-functional learning sessions to promote internal knowledge sharing.
- Led end-to-end tech and non-tech hiring in collaboration with founders and business leaders.
- Automated multiple HR operational processes, improving turnaround time and data accuracy.
- Implemented and scaled a new HR tool across the organization.
- Drove two CSR initiatives aligned with company values and employee participation.
- Executed monthly company townhalls with consistent 75%+ employee participation.
Senior Executive – Human Resources
MedTrail Technologies Pvt. Ltd.
09.2019 - 06.2021
- Scaled the organization from 40 to 120 employees within 3 months by independently managing non-tech hiring.
- Managed employee lifecycle processes including documentation, payroll coordination for contract staff, and HR compliance.
- Resolved employee grievances and conducted workplace engagement initiatives.
- Partnered with Finance to ensure statutory compliance and audit readiness.
- Automated repetitive HR documentation and operational workflows.
Education
MBA - Human Resource And Marketing
Lovely Professional University
Punjab 04.2001 -
B.A. (Hons) - Applied Psychology
Amity University
Noida01-2018
Skills
HR Business Partnering & Stakeholder Management
Accomplishments
• Awarded the Special 26 Award (Nov 2024) — GoKwik’s most prestigious recognition, conferred for exceptional contribution and impact.
Timeline
Deputy Manager – HR
Unicommerce eSolutions Pvt. Ltd.
01.2025 - Current
Assistant Manager – Employee Experience & Engagement
GoKwik Ecommerce Pvt. Ltd.
11.2021 - 01.2025
Senior Executive – Human Resources
MedTrail Technologies Pvt. Ltd.
09.2019 - 06.2021
MBA - Human Resource And Marketing
Lovely Professional University
04.2001 -
B.A. (Hons) - Applied Psychology
Amity University