YADEESH K R
Project Management
Bengaluru
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Summary
Certified Scrum Master and project management professional with expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on Agile methodologies, team collaboration, and fostering a results driven environment. Adept at adapting to changing needs while maintaining efficiency and quality. Known for reliability, leadership, and effective communication. Organized and dependable, successfully managing multiple priorities with a positive attitude. Currently pursuing an MS in Project Management at Northeastern University, enhancing expertise in advanced project methodologies and stakeholder management. Willing to take on added responsibilities to meet team goals.
Overview
1
1
years of professional experience
11
11
years of post-secondary education
5
5
Certificates
Work History
Customer Success Manager
Simplotel Technologies Pvt. Ltd.
9 2023 - 09.2024
- Assisted customers with onboarding and product setup to foster successful adoption and usage.
- Specialize in optimizing online presence, boosting bookings, and enhancing guest satisfaction for diverse clients.
- Managed a portfolio of key accounts like Wonderla, Abad Hotels, Eco Team, Fairway Colombo, etc. Maintaining strong relationships and ensuring high levels of satisfaction.
- Analyzed customer data to identify trends and develop strategies to improve customer success metrics, and I have increased the revenue of my key accounts by more than 20%.
- Led process improvement and problem-solving efforts to create standard procedures and an escalation policy for the customer support team.
- Delivered personalized product recommendations to customers based on usage patterns, enhancing their overall experience.
Community & Research Intern
Do Your Thng
02.2023 - 04.2023
- Was responsible for researching and analyzing the resources required for one of their new products that was on the verge of launch when I joined.
- Completed research, compiled data, and assisted in timely reporting.
- Contributed to groundbreaking research findings with diligent experimental work and thorough data analysis.
Event Management Intern
Nivy Care Foundation
02.2023 - 03.2023
- Working for an NGO provided ample exposure and valuable knowledge about the challenges faced by poor households in the country.
- Connecting with various colleges and conducting successful webinars, thus bringing awareness to the youth about the needs of our country.
- Organized brainstorming sessions between cross-functional teams to develop strategy and creative ideas for future events.
Program Intern
Metvy Learn
08.2022 - 09.2022
- Was also pursuing a certification course at the same time, practically executing skills in convincing people about the importance of the course and bringing in more applicants.
Education
Advanced Certificate Program - Data Analytics and Business Intelligence
05.2024 - 12.2024
PGDM - Information Techonolgy Management
09.2023 - 12.2024
BBA - Business Analytics & Information Technology
01.2020 - 01.2023
Bootcamp - Public Policy
07.2023 - 07.2023
School -6 Grade To 12 Grade -
01.2014 - 01.2020
Professional Certificate - Project Management
12.2024 - 01.2025
Skills
Event Management
Certification
Consultancy - Metvy learn -by IIM Bangalore-
Accomplishments
- Cultural and Creativity society executive member at GIBS Business school (2022- 2023)
- Cultural captain at Jawahar Navodaya Vidyalaya (2018 - 2019)
- Participated in the National Youth Parliament as a delegate.
- Winner of the best delegate at District level Model United Nations hosted by my school
- Team Captain at State level basketball under - 19 team
- National Level Basketball Player - under 19
- The Best Manager award at GIBS Business school
- The Best Speaker on Indian Budget 2023 at GIBS Business School
Languages
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Kannada
Bilingual or Proficient (C2)
Tamil
Intermediate (B1)
Hindi
Advanced (C1)
Timeline
Google Project Management Professional Certificate - Professional Certificate, Project Management
12.2024 - 01.2025
IIIT Bangalore - Advanced Certificate Program, Data Analytics and Business Intelligence
05.2024 - 12.2024
MIT School of Distance Education - PGDM, Information Techonolgy Management
09.2023 - 12.2024
Rishihood University - Bootcamp, Public Policy
07.2023 - 07.2023
Community & Research Intern - Do Your Thng
02.2023 - 04.2023
Event Management Intern - Nivy Care Foundation
02.2023 - 03.2023
Program Intern - Metvy Learn
08.2022 - 09.2022
GIBS Business School - BBA, Business Analytics & Information Technology
01.2020 - 01.2023
Jawahar Navodaya Vidyalaya - School -6 Grade To 12 Grade,
01.2014 - 01.2020
Customer Success Manager - Simplotel Technologies Pvt. Ltd.
9 2023 - 09.2024
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