YADNYESH PATIL
Thane
Summary
Skilled professional inspired and motivated to help customers build financial independence.
Overview
12
12
years of professional experience
3
3
Languages
Work History
Relationship Manager
Hexolt (IND Matrimony)
06.2025 - Current
- Responded to customer inquiries and resolved complaints to establish trust and increase satisfaction.
- Built and maintained relationships with new and existing clients while providing high level of expertise.
- Maintained knowledge on banking products and distribution to provide optimal service support.
- Communicated regularly with clients to understand needs, evaluate current product use and cross-sell new products.
Select Service Advisor
People Interactive (Shaadi.com)
04.2019 - 03.2021
- Developed and maintained strong relationships with clients to ensure satisfaction and loyalty.
- Provided individual and couples counseling to facilitate positive communication and relationship building.
Executive
HEXAWARE BPS
07.2017 - 03.2019
- Process: FLASH (Flipkart)
- Answered customer inquiries and provide accurate information regarding products and services.
- Senior Escalation Desk
- Floor Assist/Support
- Handle 'On Job Training (OJT)' batches
Service Associate
Hypercity Retail Pvt Ltd
12.2013 - 04.2016
- Assisted in training new employees on proper use of equipment and safety protocols.
- Kept informed about new products arriving at the store on a regular basis.
Education
MBA -
Anand Vishwa Gurukul College (YCMOU University)
05.2024
B.com - undefined
Satish Pradhan Dnyanasadhana College, (YCMOU University)
05.2016
Skills
- Believe in Teamwork
- Basic Knowledge of Computer
- Dedication towards work Ability to learn fast & work hard & Commitment
Customer service
Relationship building
ACTIVITIES
I love to travel with family and friends. Visiting new destination enriches me, stimulates my brain and helps to be better me.
Disclaimer
I hereby declare that the particulars of information and facts stated above are true and complete to the best of my knowledge and belief.
Timeline
Relationship Manager
Hexolt (IND Matrimony)
06.2025 - Current
Select Service Advisor
People Interactive (Shaadi.com)
04.2019 - 03.2021
Executive
HEXAWARE BPS
07.2017 - 03.2019
Service Associate
Hypercity Retail Pvt Ltd
12.2013 - 04.2016
B.com - undefined
Satish Pradhan Dnyanasadhana College, (YCMOU University)
MBA -
Anand Vishwa Gurukul College (YCMOU University)