YADUVENDRA SINGH PUNDIR
Saharanpur
Summary
Accomplished Branch Manager with a robust history at State Bank of India, adept in relationship management and sales. Leveraged team leadership and marketing acumen to significantly enhance customer satisfaction and loyalty. Proven track record in developing strategies that bolstered customer base and financial product uptake, demonstrating a unique blend of analytical and interpersonal skills.
Overview
11
11
years of professional experience
Work History
Branch Manager
State Bank of India
Sangrah, District-Sirmaur, Himachal Pradesh
07.2022 - 01.2023
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Planned and executed campaigns for account openings, cross-selling, and deposit mobilization.
Branch Manager-MMGS-II
State Bank of India
Bhutti, District -Shimla, Himachal Pradesh
08.2019 - 07.2022
- Developed strategies to increase customer satisfaction and loyalty.
- Boosted customer base, acquiring new customers and identifying needs to deliver relevant products.
- Built strong rapport with new and existing clients to better serve financial needs and promote branch loyalty.
- Coordinated marketing events for showcasing product and service offerings.
JMGS-I (Field Officer)
State Bank of India
Jind, Haryana
07.2018 - 08.2019
- Evaluated and approved loan applications based on established criteria.
- Advised customers on the most appropriate type of loan product for their specific situation.
- Monitored loan portfolio performance, risk management activities, and compliance with regulatory requirements.
- Developed marketing plans for new products and services offered by the bank.
Trainee Officer/JMGS-I
State Bank of India
Urlana Kalan, Dist- Panipat, Haryana
08.2017 - 06.2018
- Researched and recommended investment opportunities and products that align with clients' financial objectives.
- Provided ethical, objective and holistic financial planning advice to clients.
Trainee Officer/JMGS-I
State Bank of India
Marranawala, Dist-Panchkula, Haryana
06.2016 - 08.2017
- Managed loan application pipeline to ensure timely processing of all loans.
- Identified and resolved issues that arose during the loan application process.
- Assisted in analyzing applicants' financial status, credit, and property evaluations.
- Worked closely with customers to determine appropriate marketing offerings and strategies for business needs.
Junior Associate
State Bank of India
Kurukshetra, Haryana
08.2013 - 06.2016
- Coordinated marketing events for showcasing product and service offerings.
Single Window Operator
State Bank of India est State Bank of Patiala
Patti,District-Taran Taran, Punjab
11.2011 - 07.2013
- Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
Education
Bachelor of Arts -
Kurkshetra University
05-2012
JAIIB -
IIBF
CAIIB -
IIBF
Certificate in Customer Service and BCSBI -
IIBF
Certificate in Foreign Exchange Facilities For Individual -
IIBF
Certificate in AML And KYC -
IIBF
Successfully Completed Various Training By SBI Staff College And Training Centres -
State Bank of India
Skills
- Excels in team leadership
- Relationship building and management
- Sales professional
- Marketing
Accomplishments
- Various certificates of appreciation and awards for cross-selling in mutual funds, insurance, and CASA mobilization.
Date of Birth
- 24/02/1991
Timeline
Branch Manager
State Bank of India
07.2022 - 01.2023
Branch Manager-MMGS-II
State Bank of India
08.2019 - 07.2022
JMGS-I (Field Officer)
State Bank of India
07.2018 - 08.2019
Trainee Officer/JMGS-I
State Bank of India
08.2017 - 06.2018
Trainee Officer/JMGS-I
State Bank of India
06.2016 - 08.2017
Junior Associate
State Bank of India
08.2013 - 06.2016
Single Window Operator
State Bank of India est State Bank of Patiala
11.2011 - 07.2013
Bachelor of Arts -
Kurkshetra University
JAIIB -
IIBF
CAIIB -
IIBF
Certificate in Customer Service and BCSBI -
IIBF
Certificate in Foreign Exchange Facilities For Individual -
IIBF
Certificate in AML And KYC -
IIBF
Successfully Completed Various Training By SBI Staff College And Training Centres -
State Bank of India
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