Yamin Mohmmad
Travel Counselor
New Delhi
Summary
Resourceful Travel Consultant passionate about providing dream experiences in leisure travel. Strong research background and love of all things travel. Extensive career in hospitality working with clients pursuing unique vacation adventures.
Overview
6
6
years of professional experience
7
7
years of post-secondary education
Work History
Travel Counselor
CWT
Gurgaon
06.2022 - Current
Travel Counselor
CWT
Gurgaon
06.2022 - Current
- Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Provided customers with best deals and well-researched travel options, successfully negotiating rates while improving customer satisfaction ratings.
- Followed up with customers to increase customer service with travel plans.
Exl
Exl
Gurgaon
11.2019 - 06.2021
- Identified issues, analyzed information and provided solutions to problems.
- Learned and adapted quickly to new technology and software applications.
Travel Counselor
Telepreformance
Gurgaon
03.2018 - 07.2019
- Arranged travel accommodations for groups, couples, executives, and special needs clients.
- Researched and kept abreast of new travel destinations, attractions, hotels and restaurants to increase services offered.
- Followed up with customers to increase customer service with travel plans.
Travel Counselor
IGT
Gurgaon
07.2017 - 03.2018
- Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
- Promoted dedicated customer service and support by promptly resolving customer complaints.
Education
Bachelor Of Arts - Graduate
Jamia Islamia
New Delhi 01.2012 - 10.2017
10th - Fine Arts
Navyug School
New Delhi 03.2010 - 03.2011
Arts - 12th
Navyug School
New Delhi 08.2011 - 04.2012
Skills
Knowledge of Saber Amadeus, issuance, reissuance, refund exchange, manual exchange, FTC use, issuance with MCO
undefinedTimeline
Travel Counselor
CWT
06.2022 - Current
Travel Counselor
CWT
06.2022 - Current
Exl
Exl
11.2019 - 06.2021
Travel Counselor
Telepreformance
03.2018 - 07.2019
Travel Counselor
IGT
07.2017 - 03.2018
Bachelor Of Arts - Graduate
Jamia Islamia
01.2012 - 10.2017
Arts - 12th
Navyug School
08.2011 - 04.2012
10th - Fine Arts
Navyug School
03.2010 - 03.2011
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