YAMINI G
CHENNAI
Summary
Strategic Consultant known for high productivity and efficiency in task completion. Specialize in business process optimization, risk management, and stakeholder engagement. Excel in problem-solving, communication, and adaptability to ensure successful project outcomes. Navigate complex challenges using analytical skills and collaborative approach to drive organizational improvements.
Overview
5
5
years of professional experience
Work History
Billing & AR Consultant
IBM India Private Limited
01.2023 - Current
- Handle inquires of the billing support queue, supporting all invoicing and billing functions for Customers
- Ensure deliverable are met as per defined targets and SLA’s for clients
- Effectively manage all Billing queries by collaborating cross functionally and with management
- Deals with accounting errors or billing discrepancies, utilizing system functions to ensure compliance with applicable controls.
Order Block Management
IBM India Private Limited.
01.2020 - Current
- Reconciling the Customer Accounts details in SAP
- Provide Calculation Details of Customer for the Collector
- Will send the detailed information for the Order Block Release.
Masterfile Administrator
IBM India Private Limited.
01.2020 - 01.2023
- Having experience in handling MDM customer related queries
- Experience in creating Direct and indirect accounts manually via SAP and QAD
- Maintaining up-to-date information in customer accounts
- Will validate the Account request from SFDC and CR request from MDG before approving
- Monitor and maintain data quality and took corrective action when necessary
- Resolve data quality issues including inaccurate, incomplete, missing or invalid data
- Will prepare MDM dashboard on a daily basis and report to Process lead
- Will handle client’s calls and emails.
Education
HSC -
Madras Seva Sadan Higher Sec School
01.2015
SSLC
Madras Seva Sadan Higher Sec School01.2013
Master of Business Administration - Finance
Loyola College
Bachelor of Commerce - Accounting and Finance
Women’s Christian College
Skills
- Masterfile Administrator
- Handling MDM customer related queries
- Creating Direct and indirect accounts manually via SAP and QAD
- Monitoring and maintaining data quality
- Resolving data quality issues
- Knowledge in Excel, SAP, QAD, DNB Portal and all MS Office Tools
- Good Communication
- Strong service-oriented mindset with focus on quality and details
- Willingness to learn new skills on a project basis
- Customer Relationship Management (CRM)
- Data extraction
- Project Documentation
Accomplishments
Received Best Performer award in maintaining Master Data.
Personal Information
Title: Billing - AR Consultant
Languages
Tamil
First Language
English
Proficient (C2)
C2
Timeline
Billing & AR Consultant
IBM India Private Limited
01.2023 - Current
Order Block Management
IBM India Private Limited.
01.2020 - Current
Masterfile Administrator
IBM India Private Limited.
01.2020 - 01.2023
HSC -
Madras Seva Sadan Higher Sec School
SSLC
Master of Business Administration - Finance
Loyola College
Bachelor of Commerce - Accounting and Finance
Women’s Christian College
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