
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Outbound calling for confirmation of appointment .
Taking escalation calls .
Booking appointments and cancellations of appointments .
Handling inbound call from credit card customers .
Taking payments for credit card on calls and chats.
Explanation of credit card bills
Identify potential clients & the decision makers within the client organization, connect with prospects via phone, email and social media, and build strong funnel of qualified leads .
Responsibilities: Auditing the payment and the bookings made by the sales agent.
Working on the cancellations for the bookings .
Verifying the payments received .
Date of birth : 29th June 1996.
Gender : Female.
Nationality : Indian.
Religion : Hindu .
Personal Competencies :- Hardworking, Ability to work individually and in groups.
I hereby declare that all mentioned information Is correct up to my knowledge.