Yaqoob Khan
Department Manager
Ghaziabad
Summary
Experienced professional seeking a challenging position to contribute as a valuable asset within an organization. Leveraging extensive background in sales and service industry, aiming to maximize skills and expertise for the benefit of the company. Committed to delivering exceptional results, eager to apply knowledge and experience to drive success and achieve optimal outcomes.
Overview
9
9
years of professional experience
2009
2009
years of post-secondary education
3
3
Languages
Work History
Department Manager
ZUDIO
12.2023 - Current
- Company Overview: Trent Limited-TATA
- Maintaining the staff roster
- Brief to the staffs before shift start
- Ensure discipline and grooming standards among staff
- Ensure price & security tags at all time on the merchandise
- Coordinating with HR team and ensure the engagement activity for the store
- Coordinating with Buying team to have an update on the season launching
- Drive season layout and planograms with Area / MC Manager
- Ensure SOPs adherence and performance of each department
- On Job Training for sales staff
- Weekly & monthly business review report
- Working on target Vs achievement
- Trent Limited-TATA
Dept Supervisor
Lifestyle International Pvt. Ltd.
06.2016 - 11.2022
- Company Overview: Landmark Group
- Driving KPIs
- Team management
- Inventory Controlling
- Shift Scheduling
- Customer Service
- Competitor Monitoring
- Issues Resolution & Feedback
- Monthly reviews with SMT
- Monthly Rewards & Recognition Program at store
- Landmark Group
- Awarded as a best employee in ZUDIO
- Participated in many CSR activities done by TATA group
- Awarded as Best Employee of the month multiple times in Lifestyle
- Launched 2 SVI (E-Commerce) stores, handled end to end operation
- Controlling hold delete at POS
- Highest Edge Member enrolled in a Day & Month
Education
10th -
U.P. Board
12th - undefined
U.P. Board
B.SC - undefined
DBRAU Agra
MBA - undefined
Swami Vivekanandsubharti university
Skills
Flexible open & adaptable approach
Self motivated
Customer service oriented
Building & managing relationships
Disciplined & well organized
Conflicts management
Time management
Good in solving customer queries
Handling customer on daily basis
Accomplishments
- Awarded as a best employee in Zudio
- Participated in many CSR activities done by TATA group
- Many times awarded as a Best Employee of the month in Lifestyle
- Launched 2 SVI (E-Commerce) stores, handled end to end operation
- Controlling hold delete at POS
- Highest Edge Member enrolled in a Day & Month
Personal Information
- Father's Name: Mr. Rafi Ahmad
- Date of Birth: 07/01/94
- Marital Status: Married
Timeline
Department Manager
ZUDIO
12.2023 - Current
Dept Supervisor
Lifestyle International Pvt. Ltd.
06.2016 - 11.2022
12th - undefined
U.P. Board
B.SC - undefined
DBRAU Agra
MBA - undefined
Swami Vivekanandsubharti university
10th -
U.P. Board