Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments—diligent worker with strong communication and task prioritization skills.
Overview
2
2
years of professional experience
4
4
Certification
Work History
Associate Consultant
Capgemini Technology Services Limited
05.2022 - 06.2024
Implemented E2E claim processing improvement initiatives on time and budget for Life Insurance clients
Orchestrated RCA approach for Process Diagnosis and Process
Prescription
Collaborated with cross-functional teams to streamline processes, reducing service delivery cycle time by 30% and meeting SLAs
Hands-on experience in analyzing high-level requirements, developing user stories, preparing BRDs and verifying & validating QA test cases while reducing dependencies using Jira
Experienced in maintaining the RASCI matrix to assign tasks and responsibilities
Held the position of Subject Matter Expert(SME) for the creation of a
Knowledge base self-service portal by reducing the operation time by 32 man-hours on Confluence
Used Agile Scrum Methodology for sprint planning, review and retrospective meetings to guide the project along its development process
Finance Executive
CSA Advisor
03.2021 - 05.2021
Analyzed various companies' financial statements and their influence on the stock trading of the company
Studied the flow of market trading for business entities and its volatile nature
Emphasized the vitality of the insurance solutions and banking products in the client's portfolio.
Analyzed financial statements against forecasts to prepare high-level variance analysis.
Elevated financial performance by closely monitoring industry trends and adjusting strategies accordingly.
Summer Intern
SBI Life Insurance Co. Ltd
05.2019 - 07.2019
Carried out research with the New Business Development department to determine the average Turnaround Time (TAT) throughout the company's various offices region-wise for operational efficiency
Worked with the Claims Division on the FNOL process
Worked with the Bancassurance channel to understand the relationship between banks and insurance companies
Responsibilities
Provided administrative support to department managers, ensuring efficient daily operations within the office environment.
Education
MBA - Finance
ICFAI Business School
Hyderabad, India
03.2022
Bachelor of Arts - Insurance & Banking
Amity University
Noida, India
05.2020
Skills
Requirements Gathering
Stakeholder Management
User Acceptance Testing
SQL Proficiency
Project Management
Test case scenarios
Consulting
Analytical Thinking
Problem-solving abilities
Claims Handling
Property and Casualty Insurance
Life Insurance
Certification
Licentiate - Insurance Institute of India
Power BI - Coursera
SAFe 5 Product Owner/Product Manager
SQL - Basics
Timeline
Associate Consultant
Capgemini Technology Services Limited
05.2022 - 06.2024
Finance Executive
CSA Advisor
03.2021 - 05.2021
Summer Intern
SBI Life Insurance Co. Ltd
05.2019 - 07.2019
MBA - Finance
ICFAI Business School
Bachelor of Arts - Insurance & Banking
Amity University
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Sandeep VermaSandeep Verma
SAP ABAP Senior Consultant at Capgemini Technology Services LimitedSAP ABAP Senior Consultant at Capgemini Technology Services Limited