YASH ANAND
Network Security Engineer
Gurgaon
Summary
Cisco-TAC Engineer at Capgemini Engineering from 3.5 years. Day-to-Day assisting clients with critical issues of firewall like ASA, FTD(NGFW). A solution-oriented engineer who is capable of handling network down situation, design, implementation and configuration assistance of network infrastructure and firewall related protocols.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
Network Security Engineer
Capgemini Engineering
GURGAON
09.2020 - Current
- Manage and troubleshoot ASA and NGFW of 88 clients per month!
- Daily management of critical cases like Severity cases, network down situations, high availability failure, performance failure.
- Network related configuration guidance and assistance of ASA and FTD devices.
- Upgrade and new implementation assistance of network infrastructure hardware appliances
- Bug filing after analyzing cosmetic issue with firewall and work with developers team on fix of it
- Been best performer and received several awards from company for getting best compliments from clients
- Recently been promoted to solution support team where I am learning and working on more complex situations of firewall along with other technology like AAA, VPN, ESA, WSA Etc.
- Assisting clients with critical issues of firewall like ASA, FTD(NGFW)
- Solution oriented engineer capable of handling network down situation, design, implementation, and configuration assistance of network infrastructure and firewall related protocols.
TECHNICAL SUPPORT ADVISOR
Teleperformance
Gurgaon
09.2019 - 09.2020
- Provides assistance on Adobe products like Photoshop, Lightroom
- Worked on Windows and Mac platform for Troubleshooting application related is
- Highest contributor in team to get maximum number of good reviews from client and increased team performance by 30%.
Education
Bachelor of Commerce - Accounting And Finance
University of Delhi
New Delhi, India 05.2016 - 05.2020
Skills
High Availability/Failover
undefinedTimeline
Network Security Engineer
Capgemini Engineering
09.2020 - Current
TECHNICAL SUPPORT ADVISOR
Teleperformance
09.2019 - 09.2020
Bachelor of Commerce - Accounting And Finance
University of Delhi
05.2016 - 05.2020
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