Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
7
7
years of professional experience
Work History
Senior Manager
Mohak Kriti hospital
03.2024 - Current
Revenue Management : Increased overall revenue by 25% within the first six months by optimizing service offerings and operational efficiency
Digital Marketing : Improved ROI on digital marketing campaigns by 30%, leading to a 20% increase in patient acquisition
Strategic Leadership : Implemented new billing procedures that reduced operational costs by 15%
Cross-functional Collaboration : Work closely with the insurance desk, administration, and corporate tie-ups to streamline operations and enhance patient services
Patient Experience : Enhanced patient experience, resulting in a 20% increase in positive feedback within a quarter.
Asst. Manager
Policy Bazaar
09.2023 - 02.2024
Team Leadership : Managed a team of 50 executives, improving sales performance by 20% quarter-over-quarter
Client Engagement: Took over a government insurance provider, LIC, and increased business by 20% month-over-month
Employee Retention: Significantly improved employee retention during tenure by fostering a supportive and motivating work environment
Operational Management: Streamlined daily operations inturn reducing process inefficiencies
Quality Improvement : Enhanced the quality rating of the span under management during tenure, contributing to overall team performance.
Category Manager
Pharmeasy Surgicare
03.2022 - 05.2023
Category Development : Drove a revenue increase of 5 crore (~$600K) within nine months by building and scaling premium categories
Team Leadership : Led a team of 35, resulting in a 20% monthly revenue growth (~1 crore/month)
Stakeholder Management : Established and maintained partnerships with over 50 hospitals and doctors, contributing to a 15% increase in GMV.
Team Lead & Business Development Manager
Pristyn Care
12.2019 - 02.2022
Revenue Growth : Achieved a 6.5x increase in revenue within three months in the ophthalmology category, generating over 1.3 crore
Operational Scaling : Scaled the Aesthetics category to five metro cities, reaching a monthly revenue of 1 crore.
Business Development Manager
OYO Hotels and Homes Pvt. Ltd. (OYO rooms)
06.2019 - 12.2019
Client Acquisition : Onboarded over 200 hotels, contributing to a 25% increase in monthly revenue across the region
Revenue Enhancement : Drove a 15% year-on-year revenue growth through strategic initiatives with hotel owners.
Key accounts Manager
Cubical Laboratories
02.2018 - 05.2019
Sales Network Development : Established a sales network that increased sales by 30% across Haryana, Assam, and NCR
Strategic Partnerships : Boosted market reach by 20% through strategic partnerships and collaborations
B2B Relationship Management : Expanded the network of channel partners by 50% through targeted B2B meetings and seminars.