Yash Joel Somaya

Proven Senior Operations Representative with a robust background at Concentrix, adept in Microsoft Excel and showcasing exceptional teamwork abilities. Expert in leveraging product knowledge and problem-solving skills to exceed sales targets and enhance customer support. Achieved significant milestones in lead conversion and strategic team collaboration, contributing to surpassing quarterly goals.

• Exploring distant lands
• Capturing moments
• Feeling the music
• Internet Browsing
• Cricket
• Meeting new people

Date of Birth: 03/04/03

• Top performer in Quarterly Sales (Quality & Audit)
• Selected as an Internal development program for 8 months for the process requirement as a SME
• Participated in School cricket league.
• Top performer in the lead creation (sales)

• Top Performer in Lead Generation: Consistently ranked as the top performer in lead generation within the sales team, demonstrating exceptional skills in identifying and engaging potential clients.
• Quality Excellence: Recognized for maintaining high-quality standards, contributing to client satisfaction and retention. Received accolades for excellence in quality parameters.
• Client Recognition: Honored with a Recognition and Rewards (RNR) award from clients, highlighting your commitment to meeting and exceeding key performance indicators (KPIs).

• Lead Generation Excellence: Worked within the automobile domain, specifically managing lead generation for Tata Motors, with overall targets of 150,000 leads for passenger vehicles and 60,000 for electric vehicles.
• Individual Performance Metrics: Consistently met individual lead generation targets of 50 leads per person, contributing effectively to team objectives based on headcount and client specifications.