Yash Joshi

Associate Manager, 2022 - Present.

GEP Worldwide.

• Successfully implemented multiple phases of go-live for a pharma client.
• Design a solution that fulfills the customer’s requirements and smooths the digital transformation journey for the clients.
• Understand client business requirements, propose and negotiate a technical solution, and deliver solutions.
• Provided solutions and consulting to industry-wide domain best practices.
• Participate in L1, L2, …, L5 workshops for requirement gathering with the client to lay down future business processes in SMART implementation.
• Identified go-live/implementation risk and prepared a risk mitigation strategy.
• Managed multiple resources and collaborated with the Project Director to lay down the future strategy.

Senior Business Analyst, 2019–2022.

GEP Worldwide.

• Developing as-is process flows, to-be designs, use cases, and workflow diagrams with detailed BRD and FRD based on the requirements.
• Configure the system according to client requirements, with client data, and load the necessary configurations.
• Provide training to Associates and Analysts on the SMART by GEP product, and get them versed in the tool.
• Communicating effectively with business stakeholders to acquire user feedback and refine customer requirements, resulting in client delight.

Senior Quality Analyst, 2016–2019.

GEP Worldwide

• Tracking sprint deliverables that are committed to the client and stabilizing the features before handing them over to the client.
• Conduct UAT testing along with the customer implementation team, and help in the go-live for new projects.
• Preparing test scripts and data.
• Performing feature testing and logging defects on JIRA.