Highly efficient Associate in operations well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency.
Overview
1
1
year of professional experience
Work History
Associate
WNS Global Services Private
Nashik, India
08.2023 - Current
Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Enhanced team productivity by streamlining communication and implementing efficient project management tools.
Optimized departmental processes with the implementation of innovative strategies, resulting in improved efficiency and reduced costs.
Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
Developed and maintained comprehensive operational reports to provide insights into performance metrics, informing leadership decisions.
Analyzed customer data to identify trends and anticipate customer needs.
Senior Business Development Associate at Aress Software & Education TechnologiesSenior Business Development Associate at Aress Software & Education Technologies