YASH PATEL
Surat
Summary
Solutions-driven and experienced business analyst with three years of experience boosting company profitability by 60% for e-commerce retailers. Seeking opportunities to use analytical skills and strong people management skills to create cost-effective solutions and improve efficiency at Marketing Cloud.
Overview
4
4
years of professional experience
Work History
Business Analyst
OCTFIS TECHNO LLP
02.2023 - Current
- Interacted with internal customers to understand business needs and translate into requirements and project scope.
- Collaborated with stakeholders to define project objectives and criteria.
- Performed gap analysis to identify areas of improvement.
- Improved business direction by prioritizing customers and implementing changes based on collected feedback.
Business Analyst
OCTFIS TECHNO LLP.
07.2019 - 01.2022
- Conducted interviews with key business users to collect information on business processes and user requirements.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Generated business intelligence reports to inform strategic decision-making.
Education
Post-Graduate Diploma - Retail & Supply Chain Management
BITC
Singapore01.2023
BCA - Computer Application
SRK University
Surat04.2019
Skills
- Business Tracking
- Business Requirements
- Customer Experience Control
- Product Development
- Business Recovery and Sustainability
- Data and Analytics
Languages
English
Advanced (C1)
Timeline
Business Analyst
OCTFIS TECHNO LLP
02.2023 - Current
Business Analyst
OCTFIS TECHNO LLP.
07.2019 - 01.2022
Post-Graduate Diploma - Retail & Supply Chain Management
BITC
BCA - Computer Application
SRK University
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