Growth marketing professional with 3+ years of work experience in different capacities; Growth Marketing, User Lifecycle Management, Retention and User Engagement
Overview
3
3
years of professional experience
5
5
years of post-secondary education
Work History
Assistant Manager - CRM
Great Learning
Gurgaon
09.2023 - Current
Handling international business for Data Science, Artificial Intelligence, and Tech programs in Latin America and ROW markets
Expanding engagement funnels by creating automated journeys for different programs which resulted in an increased revenue of 8%
Creating engagement plans for programs using emails, whatsapp, sms, on-site notifs, etc. which contributes to more than 35% of the overall monthly revenue
Developed and executed cross-sell and referral strategies that successfully drove qualified results, resulting in a 7% increase in the monthly revenue
Collaborated with design, product, content, and brand team to drive user engagement and retention
Targeting existing funnels for engagement and revenue purposes, setting up action based campaigns for the active user base which improved their final conversion by 2.5%
Assistant Manager - Growth & Retention
BYJU'S Exam Prep
Noida
05.2022 - 09.2023
Took complete ownership of MTS segment (7 categories), leading the engagement, retention, lead generation funnels
Initiated strategic journeys for lead generation, retention, and engagement, resulting in 12% improvement in retention, revenue generation of 80+ lacs, improving overall user engagement metrics
Performed in-depth data analysis using clevertap to gain actionable insights for creating more targeted and effective campaigns
Building user intent from onboarding to final conversion using different engagement channels
Collaborated with the product team to create features like lead generation forms, promotional widgets, etc. resulted in 5% improvement in lead generation
Education
MBA - Marketing & Finance
Delhi School of Management, DTU
New Delhi
08.2020 - 05.2022
BBA - General
Bharati Vidyapeeth Deemed University
New Delhi
07.2016 - 08.2019
Skills
A/B Testing
CleverTap
WebEngage
Growth Strategies
Multi-channel Campaign Management
Marketing Analytics
Mobile Marketing
User Engagement & Retention
Email Marketing
Marketing Automation
Awards & Achievements
Great Learning
Received Rookie Rockstar Award for performing well and contributing significantly to the team
Byju's Exam Prep
Received Extra Mile Award for bringing in new ideas, resulting in optimization of some crucial funnels
Star Performer Award for outstanding performance and significant contributions at the category level
Timeline
Assistant Manager - CRM
Great Learning
09.2023 - Current
Assistant Manager - Growth & Retention
BYJU'S Exam Prep
05.2022 - 09.2023
MBA - Marketing & Finance
Delhi School of Management, DTU
08.2020 - 05.2022
BBA - General
Bharati Vidyapeeth Deemed University
07.2016 - 08.2019
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