YASH VARU

• Negotiated contracts with suppliers, contractors and partners, establishing robust and reliable supply chains and product distribution networks.
• Successfully managed the end-to-end supply chain for cosmetics and pharmaceutical packaging materials, ensuring timely and cost-effective procurement of glass jars, glass bottles, PET bottles, and other packaging components
• Established and maintained strong relationships with key suppliers to negotiate favorable terms, secure consistent quality, and optimize pricing structures
• Actively engaged with clients to understand their unique requirements, providing personalized solutions and ensuring customer satisfaction
• Utilized market insights to make informed recommendations for product development and strategic business initiatives
• Oversaw budgeting and financial forecasting for the cosmetics packaging division, optimizing costs and maximizing profitability

• Led a dynamic front office team, providing guidance, training, and support to ensure exceptional guest experiences
• Orchestrated seamless check-in and check-out processes, enhancing the overall guest satisfaction and contributing to positive online reviews
• Effectively and efficiently dealt with customer complaints, offering smart solutions to maintain customer satisfaction and loyalty.
• Maintained Marriott's high standards of service quality by conducting regular audits and assessments.

Completed comprehensive industrial training at The Lalit Hotel, Delhi, gaining valuable hands-on experience across all four major departments of the hotel.

Front Office Department:

• Assisted in guest check-in and check-out procedures, ensuring a smooth and positive experience
• Managed room reservations, optimizing occupancy rates, and coordinating with the reservations team
• Gained practical knowledge of reservation software and systems

Food and Beverage Department:

• Worked closely with the restaurant and banquet teams to coordinate service for events and daily dining operations
• Gained insights into service standards, table setup, and guest interaction
• Coordinated with kitchen staff, servers, and other teams to ensure seamless event experiences

Housekeeping Department:

• Conducted room inspections to ensure cleanliness and adherence to established standards
• Participated in quality control measures to maintain high levels of guest satisfaction

Kitchen Department:

• Worked alongside chefs and kitchen staff in various sections of the kitchen, gaining exposure to different culinary techniques and cuisines
• Assisted in managing kitchen inventory, including monitoring stock levels, organizing supplies, and ensuring freshness of ingredients