ANISHA
Summary
A highly organized and detail-oriented professional with extensive experience in operations and administrative & clerical roles. Proven ability to effectively manage multiple projects and tasks, while delivering results in a timely and cost-effective manner.
Overview
2
2
years of professional experience
Work History
Executive
EXL Service
01.2023 - Current
- As an Operations Executive at EXL Service, I expertly handle routine operational duties including responding to emails from customers and resolving their issues
- In addition, I handle customer data on SAP and account maintenance
- Analyzed customer data to identify opportunities and improve relationships
- Streamlined operations to consistently deliver on targets
- Handling billing of Utility services
- Handling payment adjustments after research and analysis.
Education
Engg. In Civil -
Kasturba Institute of Technology
05.2022
Skills
- Good Communication Skills
- Willingness to accept Challenges
- Quick Learner
- Flexibility and Adaptability to work in Competitive environment
- SAP ISU
- Operation quality inspections
- Operation strategy development
- MS Word
- MS Excel
- MS PowerPoint
Hobbies and Interests
- Reading books
- Music
Timeline
Executive
EXL Service
01.2023 - Current
Engg. In Civil -
Kasturba Institute of Technology
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