Summary
Overview
Work History
Education
Skills
Certification
Timeline
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YASHAVANTH B H

YASHAVANTH B H

Junior Associate
Haralakatta,Dummenhalli Post, Arasikere Hassan

Summary

Dynamic banking professional with a proven track record at Kotak Mahindra Bank Limited, excelling in customer service and relationship management. Adept at problem-solving and time management, I consistently exceeded performance metrics while enhancing client satisfaction. Proficient in CRM software, I foster strong client relationships and streamline operational processes for improved efficiency.

Overview

6
6
years of professional experience
1
1
Certification
3
3
Languages

Work History

Associate

Kotak Mahindra Bank Limited
12.2023 - 12.2025
  • Assisted in processing customer transactions, ensuring accurate and timely service delivery while adhering to compliance regulations.
  • Managed customer inquiries and resolved issues effectively, enhancing overall customer satisfaction and retention rates.
  • Collaborated with team members to streamline operational procedures, contributing to improved efficiency in daily banking activities.
  • Conducted regular account maintenance tasks, ensuring data integrity within banking systems and prompt updates for customer accounts.

Relationship Associate

Quess Corp Limited (Axis Bank)
08.2022 - 07.2023
  • Provided ongoing support throughout the loan application process, ensuring timely approvals and proper documentation completion by clients.
  • Mentored junior Relationship Associates, sharing best practices and valuable industry insights that contributed to their professional development.
  • Strengthened client relationships by consistently providing exceptional service and support.
  • Achieved goals for sale of bank products and services and exceeded performance metrics for customer service.

Relationship Executive

Quess Corp Limited
01.2020 - 03.2022
  • Developed and maintained strong relationships with clients to ensure satisfaction and address inquiries effectively.
  • Conducted regular follow-ups with clients to gauge their needs and provide tailored solutions.
  • Collaborated with cross-functional teams to facilitate the onboarding process for new clients, ensuring a seamless transition.
  • Utilized CRM software to track client interactions and manage account details efficiently.

Education

P U C - Science

Jagadguru Sri Kodi Mutt Pu College
Arasikere Hassan

SSLC - Kannada

Sri Basavarajendra High School
Arasikere Hassan
04.2016

Skills

MS office

Certification

Best Performer Iocl Credit card Award in kotak Mahindra Bank

Timeline

Best Performer Iocl Credit card Award in kotak Mahindra Bank

01-2024

Associate

Kotak Mahindra Bank Limited
12.2023 - 12.2025

Relationship Associate

Quess Corp Limited (Axis Bank)
08.2022 - 07.2023

Relationship Executive

Quess Corp Limited
01.2020 - 03.2022

P U C - Science

Jagadguru Sri Kodi Mutt Pu College

SSLC - Kannada

Sri Basavarajendra High School
YASHAVANTH B HJunior Associate