Yashika Tomar

• Managed B2B technology sales and customer engagement across the complete sales cycle, including prospecting, requirement discovery, qualification, solution positioning, follow-ups, negotiation, and closure.
• Managed customer accounts and identified upsell and cross-sell opportunities based on business requirements and technology needs.
• Generated and qualified leads through cold calling, outbound calling, email communication, and customer follow-ups.
• Used BANT qualification to identify customer needs, budget, authority, requirements, and purchase timelines.
• Conducted requirement-gathering conversations and positioned technology solutions according to customer business challenges.
• Managed sales opportunities and maintained accurate lead and opportunity pipelines in CRM.
• Worked with customers on Microsoft 365 solutions, understanding workflow and productivity requirements and recommending suitable solutions.
• Engaged with decision-makers and stakeholders to build relationships, establish trust, and progress opportunities through the sales funnel.
• Handled inbound and outbound customer interactions and maintained consistent follow-up to improve conversion opportunities.
• Supported solution discussions and product demonstrations by explaining business benefits and use cases.
• Worked on Dell server and storage solutions, including requirement gathering, qualification, product pitching, pricing discussions, and follow-ups.
• Successfully contributed to technology deals including server and storage solutions, with individual deal values ranging approximately from ₹4–5 lakh to ₹8–10 lakh.
• Maintained regular pipeline updates and followed up on open opportunities to support revenue targets.
• Collaborated with internal teams and stakeholders to ensure timely movement of qualified opportunities toward closure.

Managed B2B sales of Autodesk technology solutions, including AutoCAD, Revit, and Fusion 360.

• Generated new business through cold calling, email outreach, lead generation, and prospect follow-ups.
• Conducted customer discovery to understand business requirements and recommend appropriate software solutions.
• Used a consultative selling approach to communicate product value and address customer objections.
• Managed prospects throughout the sales funnel from initial contact through qualification, demonstration, negotiation, and closure.
• Built and maintained relationships with business customers and key stakeholders.
• Identified opportunities for new customer acquisition, upselling, and cross-selling.
• Maintained sales pipeline and customer information using CRM tools.
• Coordinated product discussions and demonstrations based on customer requirements.