Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yashovardhan

Mainpuri

Summary

Dynamic and results-driven Operations Executive with 1.5 years of experience at Eshopbox, specializing in supply chain optimization, order processing, and performance analysis. Proven ability to streamline operations, enhance process efficiency, and ensure timely fulfillment in both B2B and B2C environments. Skilled in cross-functional coordination, manpower planning, and root cause analysis. Proficient in moderate Excel and reporting tools, with a strong focus on maintaining service quality and driving continuous improvement.

Overview

1
1
year of professional experience

Work History

Operations Executive

Eshopbox
Gurugram
11.2023 - 05.2025

B2B Operations:

  • Managed business-to-business operations for renowned brands including Benetton UCB, TCNS Clothing, and Being Human.
  • Coordinated end-to-end order creation and processing with warehouse teams, ensuring accurate and timely fulfillment.
  • Communicated effectively with brand teams by sharing packing details, managing invoice workflows, and overseeing courier dispatch to ensure smooth and on-time deliveries.
  • Monitored order tracking and generated performance reports to support process optimization.
  • Aligned operational execution with organizational and brand-specific goals to drive efficiency and consistency.

B2C Operations & Analytics:

  • Ensured seamless order processing for client brands on leading e-commerce marketplaces by managing day-to-day operations.
  • Supervised ground staff to meet strict cutoff timelines, ensuring flawless handovers and minimizing delays or service breaches.
  • Conducted root cause analysis of operational issues, implemented corrective actions, and ensured continuous service quality improvement.
  • Applied moderate Excel skills to perform operational analysis, optimize workflows, and enhance supply chain efficiency.
  • Collaborated cross-functionally with warehouse, customer success, and shipping teams to resolve operational bottlenecks and elevate service levels.
  • Participated in regular review meetings, sharing insights and recommendations for improving operational performance.
  • Supported manpower planning during high-demand periods, including the Amazon Great Indian Festival, ensuring 100% workforce coverage and on-time delivery performance.

Education

Bachelor of Arts - Geography, Political science, General English

CRB Memorial Public School
Mainpuri
04-2021

Skills

  • Supply chain optimization
  • Order management
  • Process improvement
  • Supply chain management
  • Office automation, internet applications
  • Basic and advanced knowledge of computer software
  • Email communication – Outlook, Gmail
  • Google Workspace – Sheets, Forms, Docs
  • Basic HTML (self-learned)
  • MS Office – Word, Excel, PowerPoint
  • Video production and editing
  • Photography

Languages

Hindi
First Language
English
Intermediate (B1)
B1

Timeline

Operations Executive

Eshopbox
11.2023 - 05.2025

Bachelor of Arts - Geography, Political science, General English

CRB Memorial Public School
Yashovardhan