Yashvant Meghwal
Neemuch
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Proven expertise in conducting in-depth audits and devising successful improvement strategies. Methodically evaluated documents and systems and initiated corrections in compliance with established standards. Superb analytical and communications skills enabled optimum results.
Overview
8
8
years of professional experience
Work History
Product Sales Manager and Assistance Manager (ISB)
Yes Bank Limited
Halol
08.2023 - Current
- Monitor BC Portfolio Management
- GRT conduct and Collection visit with BC Branch Manager
- Target achievement Guidance
- DPD visit
- Conducted regular performance reviews with BC team members.
- Resolved customer complaints in a timely manner to maintain customer satisfaction.
- Managed day-to-day operations with BC team.
- Generated weekly and monthly reports tracking progress on goals set by management.
- Supported BC's team members to drive business growth.
Branch Manager
Annapurna Finance
Joara
01.2023 - 08.2023
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Monitored financial performance of the branch on a monthly basis.
- Resolved escalated customer complaints in a timely manner.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
Branch Manager
Arth Microfinance Pvt Ltd
Nagda,Jaora
08.2020 - 01.2023
- Facilitated weekly meetings with staff members to discuss progress on current initiatives.
- Developed strategies to increase customer satisfaction and loyalty.
- Monitored financial performance of the branch on a monthly basis.
- Resolved escalated customer complaints in a timely manner.
- Conducted regular performance reviews for all employees in the branch.
- Provided guidance and support to team members regarding problem resolution and customer service issues.
- Created reports summarizing operational performance metrics for senior management review.
- Reviewed loan applications to ensure accuracy and compliance with regulations.
Microfinance Fellow
Spandana Sphoorty Financial Limited
Ujjain,Ratlam,Amet
05.2017 - 03.2020
- Conducted research on microfinance initiatives, trends, regulations, and policies.
- Monitored portfolio performance metrics to ensure timely repayment of loans.
- Managed customer relationships through follow-up calls and emails regarding their accounts.
- Identified and documented best practices in microfinance operations.
- Developed automated systems for tracking loan portfolios, payments, overdue accounts.
- Organized and conducted training sessions for local microfinance staff.
- Prepared detailed reports outlining findings from field visits and client interviews.
Education
Some College (No Degree) - Information And Communication Technology
NATIONAL CERTIFICATE IN MODULAR EMPLOYABLE SKILLS
NATIONAL COUNCIL FOR VOCATIONAL TRAINING NEEMUCH02-2014
Bachelor of Arts - Economics
Swami Vivekanand PG Collage Neemuch
Neemuch04-2012
Some College (No Degree) - DIPLOMA IN COMPUTER APPLICATION
SARV COMPUTER SAKSHARTA MISSION
NEEMUCH03-2010
High School Diploma -
High Secondary School Kanjarda
Kanjarda04-2009
Skills
- Portfolio Management
- Capacity Building
- Process Streamlining
- Strategic planning
- Team collaboration
- Performance monitoring
Languages
Hindi
First Language
English
Elementary (A2)
A2
Personal Details
Name: Yashvant Meghwal
Father's name: Shri Mangilal Meghwal
Mother's Name : Devakanya Meghwal
Marital status: married
Hobbies: playing cricket and watching movies
Language known: Hindi
Nationality : India
My strong points are punctuality, honesty, and eagerness to learn new things
Date of Birth : 14 March 1992
Address : House no. 313, Ward Number 07, Village Kanjarda, Tehsil- Manasa, Dist. Neemuch 458110 (M.P.)
Timeline
Product Sales Manager and Assistance Manager (ISB)
Yes Bank Limited
08.2023 - Current
Branch Manager
Annapurna Finance
01.2023 - 08.2023
Branch Manager
Arth Microfinance Pvt Ltd
08.2020 - 01.2023
Microfinance Fellow
Spandana Sphoorty Financial Limited
05.2017 - 03.2020
Some College (No Degree) - Information And Communication Technology
NATIONAL CERTIFICATE IN MODULAR EMPLOYABLE SKILLS
Bachelor of Arts - Economics
Swami Vivekanand PG Collage Neemuch
Some College (No Degree) - DIPLOMA IN COMPUTER APPLICATION
SARV COMPUTER SAKSHARTA MISSION
High School Diploma -
High Secondary School Kanjarda
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