Yashwant Pratap
Gurgaon
Summary
To leverage my skills, experience, and passion to contribute effectively to a dynamic organization, while continuously expanding my knowledge and professional growth in a challenging and collaborative work environment.
Overview
10
10
years of professional experience
Work History
Senior Executive- Operations
OLX India Pvt Ltd (OLX Autos)
Gurgaon
05.2018 - Current
- Inspection QC on more then 49 parameters.
- Documentation validation.
- Service History Validation.
- Procurement and sales of used cars.
- Developed and implemented strategies to increase inspection engineers efficiency.
- Prepared presentations for internal and external stakeholders.
- Created reports summarizing progress against organizational goals and objectives.
- Identified opportunities for improvement in existing business processes.
- Designed training programs for new employees on executive level topics.
- Provided thorough documentation on all quality control activities and results.
- Mentored individuals on daily operations.
Account Manager - Operations
Wudstay Travels Pvt Ltd
Gurgaon
08.2016 - 04.2018
- Sales in Budget hotel and long term accommodation.
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
- Trained junior sales staff on techniques for improving customer service experience.
- Generated reports summarizing sales performance metrics and presented findings to management team.
Executive - Merchant Acquisition
PayU Payments India Pvt Ltd
Gurgaon
12.2015 - 07.2016
- Merchants onboarding.
- Merchants acquisition on payment gateway.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Executive - Sales
Serco Global Services Pvt Ltd
Gurgaon
08.2014 - 10.2015
- Provided detailed product information and educated customers on features, advantages, and benefits of products or services.
- Developed strong relationships with potential customers through consistent follow-up contact.
- Conducted regular outreach activities including outbound calls, emails, text messages. for lead generation purposes.
Industrial Trainee
ITC Fortune Select Global
Gurgaon
10.2013 - 04.2014
- Provided support to existing staff on various tasks and duties.
Education
Bachelor of Science - HMCTT
LBIIHM
New Delhi2015
12th - Science
CBSE
Gurgaon2012
Skills
- Business Development
- Total Quality Management
- Employee Scheduling
- Change Implementation
- Product Development
- Staff Training
- Sales
- Client Account Management
- Administrative Skills
- Account Management
Personal Details
- Date of Birth: 08th December 1994
- Sex: Male
- Marital Status: Married
- Language: Hindi and English
Date:
Place:
(Yashwant Pratap)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Senior Executive- Operations
OLX India Pvt Ltd (OLX Autos)
05.2018 - Current
Account Manager - Operations
Wudstay Travels Pvt Ltd
08.2016 - 04.2018
Executive - Merchant Acquisition
PayU Payments India Pvt Ltd
12.2015 - 07.2016
Executive - Sales
Serco Global Services Pvt Ltd
08.2014 - 10.2015
Industrial Trainee
ITC Fortune Select Global
10.2013 - 04.2014
Bachelor of Science - HMCTT
LBIIHM
12th - Science
CBSE
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