Yashwant Ravindra
Cloud Operations Engineer
Summary
DevOps Engineer | Site Reliability Engineer | Cloud Operations Engineer | APM Specialist | Automation | Observability
Results-oriented Cloud Operations Engineer with 4+ years of experience in SAAS, Cloud Computing, and Application Performance Management. Skilled in AWS, Observability, Cloud Operations, DevOps, and Cross- Functional Collaboration. Passionate about optimizing development workflows and driving operational efficiency. Proven track record of successfully delivering projects on time and exceeding client expectations.
Overview
4
4
years of professional experience
5
5
Certifications
Work History
Cloud Operations Engineer
05.2023 - Current
- Used metrics to monitor application and infrastructure performance.
- Reviewed existing systems and made recommendations for improvements.
- Partnered with infrastructure teams on evaluation and feasibility assessments of new systems and technologies.
- Implemented best practices to protect data and assets.
- Worked with cross-functional design teams to create software solutions that improved overall functionality and performance.
Associate Engineer - Cloud Operations
Verint
Bangalore
10.2019 - 02.2023
- Worked on Appdynamics and Datadog Monitoring Tools.
- Created and maintained SLO's, UX Monitoring, Synthetic Monitoring like API Testing Monitors, Multistep API Test Monitors, Browser Tests Monitors and SSL Test Monitors for 90+ Environments containing 3000+ servers on AWS, GCP and Lume.
- Configured Datadog APM agents into production servers for more than 100+ servers and created APM monitors related to Windows Application Pool Services.
- Transitioned Appdynamics monitoring to Datadog by replicating Infra health rules related CPU, Memory, Swap Memory, JVM Heap and JVM Garbage collection and Database Monitoring health rules like Memory Grants Pending, Buffer Cache Hit Ratio, Database Availability, Long Running sql queries, SQL Unhealthy Status Synchronization Status and many more.
- Implemented Oberservibility Inspection Audit Automation tool through ansible to fetch Appdynamics health rules and polices.
- Created pipelines in Harness to schedule the ansible to run every 5mins.
- Created Jenkins pipeline to fetch GIT code and run ansible script.
- Configured container services and Kubernetes cluster monitoring on Datadog.
- Configured App (JAVA, .NET and Tomcat) agent, Machine agent, create multiple dashboards, configure transaction Analytics, Alerting policy setup, configure EUM, Synthetic monitoring, and Migrating Apps from On-premises to SaaS Controller.
- Handled onboarding of new applications into existing AppDynamics and Datadog infrastructure involved in deploying application monitoring solutions using the tool AppDynamics and Datadog in development and production environments.
- AppDynamics Installation, Administration, Upgradation, Troubleshooting Console Issues & Database Issues.
- Created and documented all the troubleshooting steps for all Datadog monitors, Appdynamics health rules and dashboards created on Confluence page.
- Wrote Python Scripts for automating Scheduled maintenance suppression on Appdynamics and Datadog.
- Wrote Python Script for automating datadog downtimes.
- Execute ticket triage, investigation, and resolution of reported requests.
- Troubleshoot automation issues and engage Engineering or Services as needed to identify and resolve the issue.
- Assist in root cause analysis exercises of reoccurring production issues.
- Monitor and troubleshoot application issues to ensure high availability, optimal performance, and system responsiveness.
- Operate and maintain orchestration routines in production.
- Complete periodic application software updates and software version upgrades related to automation.
- Install and configure new customer environments as needed.
- Support product development teams in the delivery of continuous integration, continuous deployment, providing templates and patterns to follow to ensure code produced by product development teams can be deployed and scaled on standardized technologies and platforms.
- Perform root cause analysis for production issues where the root cause is in infrastructure, environment, configuration, or deployment routines.
- Understand when to escalate to product development teams; remediate root causes and implement preventative actions.
- Performs basic database monitoring and troubleshooting of database performance issues.
- Participate in after-hours maintenance, when necessary, respond to emergencies, participate in customer calls when called upon in support of initiatives and incident response.
- Able to communicate effectively and work as a team member to manage all cloud-based systems used within the environment.
- Provided knowledge transfer to all the heirs may it be new heir or senior heir on all the process.
Education
Bachelor of Engineering - Information Science/Studies, Information Science Engineering
East West Institute Of Technology
Bengaluru 01.2015 - 06.2019
Skills
DevOps
Reliability
Uptime
Observability
Continuous Integration and Continuous Delivery (CI/CD)
Continuous Improvement
Certification
HashiCorp Certified: Terraform Associate (003)
Accomplishments
- Employee of the Month (VIP Award) Aug 2022
- APAC level II Award Winner | 2021-2022 Q3 -I have achieved the award under the category for Being Especially Innovative.
- GSS - Cloud Ops_Recognition Q1 2021-2022 - I have achieved the award under the category of Highest High Five's Award.
Timeline
HashiCorp Certified: Terraform Associate (003)
07-2023
Docker Training Course for the Absolute Beginner
07-2023
Linux Mastery: Master te Linux Command Line in 11.5 Hours
07-2023
SRE - The Big Picture
07-2023
Cloud Operations Engineer
05.2023 - Current
Cisco Appdynamics Application Performance Management
12-2022
Associate Engineer - Cloud Operations
Verint
10.2019 - 02.2023
Bachelor of Engineering - Information Science/Studies, Information Science Engineering
East West Institute Of Technology
01.2015 - 06.2019