Yasodha Jagadishan

Client: Equifax, India.

Portfolio Size: 80 (Employees Offshore - 50, Employees USA - 30)

• Represented KRE at the “UNBOUND-IT TECH SUMMIT BANGALORE 2024,” and helped identify potential leads for the organization.
• Implemented the Monday.com tool as a project/process management tool across the Sales, Recruitment, and Delivery verticals.
• Managed and mentored the product owners, Scrum masters, and stakeholders across the organization.
• Conduct weekly syncs with Client Managers to understand program-level challenges across various projects.
• Provide timely status reports to internal and external stakeholders across all projects in the portfolio.
• Directly working with the CEO and Client Delivery Partners to identify opportunities on the Cloud platform and GCP projects.
• Working with architects and senior technical leaders to conduct POC on newer cloud technologies.
• Built sales presentations and participated in product sales discussions along with senior leadership to clients/customers.
• Helped devise a comprehensive employee engagement plan to encourage team building and promote a positive working environment.
• Developed and maintained detailed project plans, WBS, outlining timelines, resources, and key deliverables for stakeholders.
• Monitored project progress and identified potential risks, mitigating issues that could cause project delays and cost overruns.
• Implemented a comprehensive, skill-based training program for all new hires in the organization.
• Helped with KPIs, goal setting, performance feedback, performance reviews, and handled appraisals for project teams.

• Collaborated with stakeholders to define product requirements and prioritize features
• Acted as a liaison between the development team and stakeholders to ensure product requirements are understood and met
• Managed a product roadmap that identified customer needs and aligned with the company’s overall business strategy
• Developed a Minimum Viable Product (MVP) that was used to validate customer feedback and identify product enhancements
• Maximized Product value by implementing 5 accelerators which has brought down the Ingestion development & testing process significantly
• The accelerators were highly appreciated across Equifax client and they are being used across multiple ingestion projects to this day
• Used customer feedback to drive product decisions and ensure customer satisfaction
• Negotiated with stakeholders to ensure product features are delivered on time and on budget
• Developed and maintained a product backlog that tracked customer needs, features, and user stories
• Managed a large distributed team of developers, testers, and operations staff and coordinated their efforts to ensure successful project completion
• Regularly communicated project status and updates to senior management and stakeholders
• Client: Equifax
• Team size: 30
• Project: Cloud Migration using GCP

• Product owner for Violation enforcement management system & Fusion Financial
• Involved in the identification of features, and road map for the modules
• Provided discovery sessions to the contractors on product features
• Involved in PI Planning, backlog prioritization and refinement
• Prepared user stories & acceptance criteria for features in each sprint
• Acted as a primary liaison between the Project Teams and the Product stakeholders to understand the client/customer’s needs
• Evaluated product progress at each iteration
• Participated in daily Scrum, Sprint Planning Meetings, and Sprint Reviews and Retrospectives
• Coordinated with development & Testing teams to provide clarifications related to user stories/features
• Client: EZ pass NY
• Team size: 20

• Involved in requirement and design discussions as a Business Analyst
• Ensured all the business rules documented in SOW are validated by the team
• Prepared functional specification document for the project
• Involved in Release Planning, Release Estimation, Package creation, Release Notes creation for clients, and Validation checklist creation for Client, post-deployment
• Coordinated with development & Testing teams to ensure timely completion of releases
• Conducted daily status meetings with the team to help resolve issues/clarifications
• Involved in testing of business-critical modules such as Trip construction, trip adjustments, inbound & outbound file validation
• Client: LA metro
• Team size: 8

• Project: EZ Pass Florida implementation project
• Technology: Siebel CRM, Linux
• Database: PL/SQL Developer
• Module lead for Invoice module
• As Siebel tester responsible for understanding and analyzing the functional processes and business scenarios
• Understanding the requirements, preparing the Test cases and test data, and executing the test cases
• Involved in Integration testing, Smoke testing, Functional testing, and Regression testing
• Create, execute, and log defects in the JAMA Test Management Tool in any number of test plans and receive real-time visibility into product quality
• Written SQL queries to retrieve and update the database to validate back-end operations
• Mentoring Resources by planning, estimating work, and assigning Tasks
• Responsible for preparing Traceability Matrix report
• Involved in updating the test case on change requests and updated TDDs
• Conducted UAT testing at the Orlando FL