Yathish Rai
Senior Manager Revenue Operations
Bangalore
Summary
A highly accomplished Senior Manager with 20+ years of experience in Order to Cash (O2C), adept at streamlining and optimizing processes to drive revenue growth and improve cash flow. Proven ability to lead and motivate cross-functional teams, implement strategic initiatives, and deliver exceptional results. Expertise in ERP systems (Oracle, Salesforce), financial analysis, and process improvement methodologies. A strong leader and problem-solver dedicated to enhancing organizational efficiency and reducing costs, with a demonstrated ability to positively impact company success through sound judgment and independent decision-making.
Overview
16
16
years of professional experience
5
5
Certifications
Work History
Sr. Manager Revenue Operations
Unity Tech
06.2024 - Current
- Transitioned the revenue operation process to India, ensuring smooth operation through consistent regulatory compliance and establishing clear policies and procedures.
- Leading team of Credit, Collections, Billings, and Publisher Payments professionals
- Achieved 20% reduction in billing processing time and 15% decrease in invoice errors by implementing process optimization strategies.
- Reduced aging balance by 50% and improved DSO from 61 days to 50 days by developing and implementing key metrics for the revenue operation process, actively monitoring and managing performance to drive efficiency and effectiveness
- Established strong relationships with clients and stakeholders, ensuring long-term partnerships and repeat business.
- Implemented and developed operational standards, policies and procedures.
- Achieved operational excellence by streamlining processes and implementing best practices.
Senior Manager Order to Cash
Fluence BESS India Pvt Ltd
04.2023 - 06.2024
- Led a team of O2C professionals through process optimization, resulting in a 20% reduction in order processing time and a 15% decrease in invoice errors.
- Insourced and managed the entire O2C process, establishing clear policies and procedures, process maps, process documentation.
- Developed and implemented key O2C metrics, actively monitoring and managing performance. Ensured smooth operation through consistent regulatory compliance.
- Provided strong leadership, fostering a productive and motivated team environment.
- Hired and built a high-performing O2C team for the India office.
Manager Senior Financial Operations
Akamai Technology
08.2009 - 03.2023
- Responsible for Contract Management, interpreting various billing models, accurate Invoicing, and timely renewals of full range of contracts following company policies, terms & conditions, requirements & customer specifications.
- Provide support to Executive and Senior Management in improving operations and resolving issues to deliver top-notch customer service.
- Oversaw change management efforts to support implementation of critical initiatives driving technology, process, and culture changes.
- Recognize Revenue leakage in the manual steps, systems and bring in process controls to eliminate it.
- Worked with internal IT support team identifying, UAT, documentation of process changes and enhancements.
- Managed daily reports and dashboards, team metrics associated with accuracy, Productivity, overtime, headcount analysis and management reporting.
Education
BBM - Business Administration & Management
FMKMC
Madikeri, India 04.2001 -
GMITE - Business Administration & Management
Indian Institute of Management–Bangalore (IIMB)
Bengaluru, India 04.2001 -
Skills
Order-to-cash process optimization
Revenue operational leadership
Credit & Collections Management
Accounts Receivables and Cash Application Management
Program & Project Management
Acquisitions & Integrations
Leadership coaching
Strategic planning
Employee talent development
Operations management
Proficient in managing transitions
Organizational change facilitation
Certification
Leading Organizations and Change
Timeline
Sr. Manager Revenue Operations
Unity Tech
06.2024 - Current
Senior Manager Order to Cash
Fluence BESS India Pvt Ltd
04.2023 - 06.2024
Manager Senior Financial Operations
Akamai Technology
08.2009 - 03.2023
BBM - Business Administration & Management
FMKMC
04.2001 -
GMITE - Business Administration & Management
Indian Institute of Management–Bangalore (IIMB)
04.2001 -
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