Summary
Overview
Work History
Education
Skills
Software
Timeline
BusinessDevelopmentManager
Yatik Gawde

Yatik Gawde

Mumbai

Summary

Accomplished Manager of Operations at QX Global Services Pvt Ltd, adept in team management and process improvement. Spearheaded initiatives that enhanced project margins and performance monitoring, leveraging skills in quality assurance and problem-solving. Proven track record in recruiting & hiring, with a focus on achieving SLA and client satisfaction.

Overview

8
8
years of professional experience

Work History

Manager of Operations

QX Global Services Pvt Ltd
09.2018 - Current
  • Overseeing a team of 20-25, including 4 team leaders, and effectively resolving any team-related issues.
  • Weekly business reviews to highlight team's performance, SLA, status of improvement initiatives, training plans, etc.
  • Co-ordinate with internal team hiring, admin and IT and ensure smooth transition of process.
  • Optimum utilization of resources to improve project margins.
  • Weekly business reviews to highlight team's performance, SLA
  • Provide reporting to internal leadership team on SLA
  • Focused on driving process improvements and value adds to clients.
  • Weekly governance with client and discussing key stats.



Senior Accountant

G I INFOTECH LIMITED
09.2016 - 09.2018
  • Preparation and analysis of YE accounts.
  • Preparation of corporation tax.


Education

B. Com -

Mumbai University
Mumbai, India
04.2001 -

Skills

Team Management

Software

Quickbooks

Dext

Taxcalc

Xero

IRIS

Timeline

Manager of Operations

QX Global Services Pvt Ltd
09.2018 - Current

Senior Accountant

G I INFOTECH LIMITED
09.2016 - 09.2018

B. Com -

Mumbai University
04.2001 -
Yatik Gawde