Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
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Yatin Rai

Gurugram

Summary

Sales Associate with a proven track record of driving productivity and achieving sales targets. Expertise in customer relationship management and product knowledge, complemented by strong persuasive communication skills. Demonstrates exceptional active listening and problem-solving abilities to effectively address client needs and enhance sales outcomes.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Sales Associate

American Express (via Globiva)
Gurugram
02.2024 - Current
  • Promoted high-value American Express members to Platinum Charge Card through strategic selling techniques.
  • Communicated premium card benefits tailored to affluent lifestyle, achieving strong conversion rates.
  • Utilized CRM insights to identify qualified leads and enhance outreach strategies.
  • Consistently exceeded ambitious sales targets, ranking among top sales performers.
  • Collaborated with onboarding and operations teams to ensure seamless activation and elite customer experience.

Relationship Manager

Save Max
10.2023 - 01.2024
  • Responded promptly to inquiries, resolving issues efficiently while delivering exceptional customer service.
  • Conducted regular client meetings to evaluate progress and identify growth opportunities.
  • Developed strategies for customer acquisition and retention to expand client base.

Health Insurance Consultant

PolicyBazaar.com
Gurugram
06.2022 - 09.2023
  • Responded promptly to customer inquiries about policy details and claims status.
  • Developed and implemented customized health insurance plans to meet client requirements.
  • Provided tailored guidance on health insurance options aligned with client needs.

Education

BACHELOR OF BUSINESS ADMINISTRATION -

THE NORTHCAP UNIVERSITY

SENIOR SECONDARY EDUCATION -

DELHI PUBLIC SCHOOL, SUSHANT LOK

Skills

  • B2C consultative sales
  • CRM and pipeline management
  • Customer engagement and retention
  • After-sales support
  • Lead generation and qualification
  • Cold calling and prospecting
  • Team collaboration and mentor
  • Presentation and proposal development
  • Sales strategy execution
  • Objection handling and negotiation

Languages

  • English
  • Hindi

Certification

  • Google Analytics for Beginners certificate
  • Advance Google Analytics certificate
  • The Fundamentals of Digital Marketing certificate
  • Google Analytics for power users

Timeline

Sales Associate

American Express (via Globiva)
02.2024 - Current

Relationship Manager

Save Max
10.2023 - 01.2024

Health Insurance Consultant

PolicyBazaar.com
06.2022 - 09.2023

BACHELOR OF BUSINESS ADMINISTRATION -

THE NORTHCAP UNIVERSITY

SENIOR SECONDARY EDUCATION -

DELHI PUBLIC SCHOOL, SUSHANT LOK

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Yatin Rai