Technical expert with a strong focus on performance optimization and system administration. Committed to continuous skill enhancement and embracing new technologies. Proven ability to make cost-effective decisions while improving usability and system efficiency.
Overview
7
7
years of professional experience
Work History
System Administrator cum IT
APEX PACKING PRODUCTS PVT LTD
Kundaim Industrial Estate Ponda
02.2022 - Current
Directed server, network & firewall configuration
Maintained Active Directory Domain Controller
Led domain & client network setup and troubleshooting
Managed switch port allocation and optimised network resource utilisation
Set up secure file sharing & RDP access
Oversaw routine system servicing and implemented preventive maintenance schedules
Provided remote tech support to users
Resolved user queries & issues
Performed MIS & Tally data backups
Supervised full CCTV & network deployment for new plant
Integrated Essae weighing scale to automate data capture processes
Configured tensile stress machine & trained QC team
Conducted SAP user training
Created SQL validations to ensure data accuracy
Involved in SAP development & process alignment
Built custom fields, objects & workflows
Generated and automated custom reports
Managed production data entry
On-site/In-house Service Engineer
GLOBAL COMPUTER SERVICES
PANAJI
06.2019 - 02.2022
Experienced in diagnosing and repairing systems, performing part replacements, and handling network & CCTV setup
Diagnosed and repaired desktops and laptops, ensuring optimal performance for end-users.
Delivered efficient remote troubleshooting and technical support to engineers and end-users.
Maintained high service standards through prompt issue resolution and professional communication with clients.
Installation and configuration of Windows Server OS, Ubuntu/Linux, and recovery setups
Active Directory Domain Controller and server-domain configuration
Backup and recovery planning and execution
Adding computers to domain/network and troubleshooting network issues
Configuration of routers, switches, and load balancers
Network cabling (crimping, punching)
Installation, configuration, and troubleshooting of CCTV systems
Installed printers and configured network/LAN sharing for seamless access across devices.
Configured Remote Desktop Protocol (RDP) settings on servers for remote access
Worked as Authorized Engineer for ASUS, Avita, Lenovo, and BenQ
Tally ERP installation
Education
DIPLOMA - COMPUTER ENGINEERING
Government Polytechnic Panaji
HIGHER SECONDARY SCHOOL - Science
Government Higher Secondary
SECONDARY SCHOOL -
Dnyanjyoti high school
Skills
Communication skills
Problem solving
System administration
Server management
Desktop and laptop repair
Windows Server installation
Linux installation and configuration
Active Directory management
Backup and recovery planning
Network cabling
Router configuration
Switch configuration
Load balancer setup
Network troubleshooting
CCTV system installation
CCTV system configuration
CCTV troubleshooting
Printer installation
Network sharing solutions
Tally ERP setup
RDP configuration
System diagnosis and repair
Part replacement services
Network setup management
CCTV setup management
Technical support services
Remote troubleshooting assistance
DOB
21 FEB 1998
Hobbies and Interests
Learning about new technologies in IT sector, new techniques used to diagnose computer systems
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