YAZHINI .R
Erode
Summary
Experienced detail-oriented professional with over five years of corporate experience transitioning into Human Resources. Strong foundation in recruitment, onboarding, performance management, and compensation, supported by formal certification and an MBA in HR. Recognised for exceptional interpersonal and communication skills, with proven expertise in relationship building and conflict resolution and committed to enhancing employee experience and driving organisational growth through effective people management practices.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Secretary to MD
SKM Egg Products Export (India) Limited
ERODE
05.2023 - Current
- Delivered comprehensive administrative support to the Managing Director, managing calendars and appointments efficiently.
- Coordinated complex travel arrangements and accommodations, ensuring seamless logistics and confidentiality.
- Drafted letters for the finance department to banks and income tax agencies, and also processed documentation and payments for college students regarding donated fees, ensuring compliance and accuracy (Trust Work).
Client Service Executive
Medusind Pvt Ltd
COIMBATORE
11.2022 - 03.2023
- Processed claims for US doctors, ensuring timely reimbursement from insurance companies through effective communication.
- Conducted consultations with insurance clients to gather patient information for dental appointments.
- Managed claims processing and patient data collection, enhancing service support for US dentists.
Business Associate Trainee
BYJU'S
CHENNAI
08.2022 - 10.2022
- Persuaded parents and students to invest in BYJU's online classes through phone calls and Zoom presentations.
- Utilized effective communication techniques to promote BYJU's online classes, and secure enrollments during the training period.
Business Associate
Ecomm Enabler
ERODE
04.2022 - 08.2022
- Streamlined onboarding process for sellers on Flipkart platform, ensuring efficient account activation.
- Facilitated successful integration of seller accounts onto Flipkart, enhancing user experience.
Logistics and Customer Support Executive
Deyga Organics
ERODE
11.2020 - 03.2022
- Managed inbound communications through phone and email, ensuring prompt responses and professional standards.
- Oversaw logistics for domestic and international product dispatch operations to streamline shipments.
- Coordinated effectively with delivery partners and customers to optimize shipment processes.
- Enhanced collaboration with delivery partners to improve overall customer satisfaction.
Education
MBA - Chennai
SRM University
Chennai12-2025
B.Com (CA) - Commerce With Computer Application
Nandha Arts And Science College
ERODE10-2020
Skills
- Microsoft Office and administrative skills
- Recruitment, onboarding, and employee engagement (basic)
- Feedback, coaching, and performance support
- Calendar and travel coordination
- Communication, interpersonal, and customer service skills
- Decision making and problem solving
- Observation
- Multitasking and team collaboration
Languages
Tamil
First Language
English
Upper Intermediate (B2)
B2
Hindi
Elementary (A2)
A2
Certification
- Human Resource Management: HR for People Managers – Coursera, University of Minnesota (May 2025)
- Rastrabasha Visharad (Hindi) – equivalent to intermediate B.A. Level (2014)
Timeline
Personal Secretary to MD
SKM Egg Products Export (India) Limited
05.2023 - Current
Client Service Executive
Medusind Pvt Ltd
11.2022 - 03.2023
Business Associate Trainee
BYJU'S
08.2022 - 10.2022
Business Associate
Ecomm Enabler
04.2022 - 08.2022
Logistics and Customer Support Executive
Deyga Organics
11.2020 - 03.2022
MBA - Chennai
SRM University
B.Com (CA) - Commerce With Computer Application
Nandha Arts And Science College