Yoganand R
Operations Management Professional | Office, Procurement, Logistics & Facilities
Bangalore,KA
Summary
Experienced Workplace, Facilities, Administration, and Hospitality professional with 19+ years of experience managing office operations, procurement, vendor management, compliance, and guest services. Proven track record in creating safe, efficient, and engaging work environments that support business continuity and employee experience. Strong leadership, customer service, and process optimization skills with a focus on operational excellence, team collaboration, and continuous improvement. Adaptable, results-driven, and committed to delivering high standards of service and organizational performance.
Overview
20
20
years of professional experience
5
5
Certifications
5
5
Languages
3
3
years of post-secondary education
Work History
Hospitality Manager - Procurement & Logistics
BGD Tech Pvt Ltd.
05.2024 - 09.2025
- Managed MRO procurement, facilities, logistics, and office administration operations.
- Collaborated with various departments to achieve operational excellence, boosting overall guest experience quality.
- Filed incident reports and handled inappropriate behavior to document problems and disturbances.
- Reduced costs through strategic sourcing, vendor negotiations, and budget control.
- Led supplier selection, contract management, KPI tracking, and performance reviews.
- Streamlined procurement and operational processes through automation and standardization.
- Oversaw daily operations, staff supervision, compliance, and emergency protocols.
- Improved customer satisfaction, revenue, and service quality through strong team leadership and operational planning.
Admin Manager – Operations
Merlyn Mind India Pvt Ltd.
09.2022 - 05.2023
- Led office administration, facilities management, and vendor coordination to ensure smooth daily operations.
- Managed budgets, procurement support, contracts, payroll, and compliance activities.
- Improved efficiency by automating processes and implementing digital filing systems.
- Supervised, hired, and trained administrative staff to build high-performing teams.
- Coordinated executive support, calendars, travel, meetings, and office events.
- Strengthened communication, employee engagement, and vendor relationships, while reducing operational costs.
Office Manager
YOUTOSE India Pvt Ltd.
04.2019 - 08.2022
- Oversaw office operations, including procurement, logistics, facilities, and vendor management.
- Managed inventory, assets, budgets, payroll, and financial records with strong cost control.
- Negotiated vendor contracts to reduce costs while maintaining service quality.
- Improved office efficiency by automating processes and implementing digital filing systems.
- Coordinated meetings, events, executive schedules, and office relocations smoothly.
- Supervised, hired, and trained staff, enhancing productivity and team performance.
- Ensured compliance, data security, workplace safety, and high customer satisfaction standards.
Office Manager
Milvik Technology Services India Pvt Ltd.
05.2017 - 03.2019
- Managed daily office operations, facilities, vendors, procurement, and budgeting.
- Ensured compliance, workplace safety, HR support, payroll processing, and MIS reporting.
- Controlled inventory, negotiated vendor contracts, and reduced operational costs.
- Streamlined office processes through automation, digital systems, and technology upgrades.
- Supervised, hired, and trained staff to improve productivity and team performance.
- Coordinated travel, meetings, executive schedules, events, and office relocations.
- Maintained financial records, AP/AR, and budget monitoring to ensure cost control.
- Strengthened communication, employee engagement, and customer satisfaction while maintaining confidentiality and policy compliance.
Office Administrator
MD Consultancy
08.2016 - 05.2017
- Supported daily office administration, documentation, data entry, and record management.
- Managed office supplies, inventory, vendor coordination, and basic budget monitoring.
- Assisted with payroll processing, financial records, and invoice reconciliation.
- Coordinated meetings, travel, events, and visitor handling, while providing front desk support.
- Maintained confidentiality, improved office efficiency through digital systems, and supported team productivity and onboarding activities.
Office Administrator
Aplopio Technology Pvt Ltd.
06.2015 - 07.2016
- Managed daily office operations, facilities coordination, procurement, and vendor management.
- Maintained inventory, budgets, payroll support, and accurate financial records.
- Improved office efficiency through streamlined filing systems and process automation.
- Coordinated meetings, travel, events, maintenance, and executive schedules.
- Supervised, trained, and supported staff while fostering a positive work environment.
- Ensured confidentiality, compliance, workplace safety, and high service standards.
Office Administrator & AutoCAD Drafter
Mindway Tech Consulting Services Pvt Ltd.
01.2010 - 06.2015
- Managed daily office administration, ensuring a clean, safe, and well-organized workplace.
- Coordinated facilities, vendors, housekeeping, security, and office services.
- Handled procurement, asset management, documentation, records, and budget tracking.
- Supported onboarding, visitor management, payroll processing, and employee coordination.
- Liaised with IT teams to maintain office infrastructure and data security.
- Prepared and updated AutoCAD drawings for office and IT layouts, including workstations, and network systems.
- Collaborated with facilities, IT, and project teams to ensure layout accuracy and compliance.
- Streamlined processes through digital systems, automation, and improved filing methods.
- Coordinated meetings, travel, events, and executive schedules efficiently.
- Supervised and trained staff while ensuring compliance, confidentiality, and high service standards.
Admin Assistant
M2 Group Engineering Pvt Ltd.
09.2005 - 12.2009
- Supported daily office administration, documentation, and coordination activities.
- Assisted with facilities support, vendor follow-ups, and office supply management.
- Managed records, data entry, reports, and filing systems using MS Office tools.
- Gained hands-on experience in AutoCAD for office and IT layout drawings.
- Coordinated meetings, travel, onboarding, and executive scheduling support.
- Maintained confidentiality and ensured accurate record-keeping and compliance.
- Improved office efficiency through digital filing systems and process improvements.
- Delivered strong customer service and maintained positive vendor and team relationships.
- Demonstrated adaptability, attention to detail, teamwork, and ability to work flexible shifts.
Education
Bachelor of Commerce - Accounting
Dr C V Raman University
Bilaspur, India 08.2010 - 07.2013
Skills
Administrative operations management
Strategic sourcing proficiency
Contract negotiation expertise
Supplier performance management
Regulatory compliance assistance
Logistics and inventory management
Project coordination across APAC
Hospitality operations management
Team leadership skills
Familiar with basic ERP systems
Certification
Operations Management
Employee Engagement & Culture
- Active member of social committees driving employee engagement initiatives.
- Managed annual engagement budgets with effective cost planning and control.
- Coordinated vendors and partners for smooth execution of events.
- Planned and delivered team-building activities and company social programs.
- Strengthened employee morale through well-organized engagement activities.
- Promoted a positive, inclusive, and collaborative workplace culture.
Compliance, Safety & Engagement Highlights
- Maintained Fire Warden and First Aider certifications, ensuring accurate records and ongoing compliance.
- Conducted monthly facilities inspections, completed H&S checklists, and performed risk assessments.
- Tracked and documented health and safety compliance through detailed reports and monitoring tools.
- Supported internal and external audits by preparing documentation, collecting evidence, and participating in audit discussions.
- Updated Business Continuity Plans and actively participated in testing and emergency response simulations.
- Contributed to employee engagement and global H&S initiatives through Social Committees, budget management, and Facilities Forum participation.
Disclaimer
Declaration: All information furnished above is true to the best of my knowledge.
Workplace, Facilities & Compliance Experience
- Liaised with building management for HVAC, fire systems, lighting, and safety.
- Maintained Fire Warden and First Aider records and certifications.
- Completed monthly H&S checklists and risk assessments.
- Tracked and documented compliance requirements and audit evidence.
- Support internal audits.
- Maintained Business Continuity Plans and participated in test scenarios.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Accomplishments
- Resolved product issue through consumer testing.
- Supervised team of 18-20 staff members.
- Achieved improved operational efficiency and reduced errors by completing procurement and administrative tasks with accuracy and efficiency.
Timeline
Hospitality Manager - Procurement & Logistics
BGD Tech Pvt Ltd.
05.2024 - 09.2025
Operations Management
04-2024
Inventory Management
04-2024
Procurement Management
04-2024
Supply Chain Management
04-2024
Effective Communication
04-2024
Admin Manager – Operations
Merlyn Mind India Pvt Ltd.
09.2022 - 05.2023
Office Manager
YOUTOSE India Pvt Ltd.
04.2019 - 08.2022
Office Manager
Milvik Technology Services India Pvt Ltd.
05.2017 - 03.2019
Office Administrator
MD Consultancy
08.2016 - 05.2017
Office Administrator
Aplopio Technology Pvt Ltd.
06.2015 - 07.2016
Bachelor of Commerce - Accounting
Dr C V Raman University
08.2010 - 07.2013
Office Administrator & AutoCAD Drafter
Mindway Tech Consulting Services Pvt Ltd.
01.2010 - 06.2015
Admin Assistant
M2 Group Engineering Pvt Ltd.
09.2005 - 12.2009